Support Associate - Soma

Chico's; Dawsonville (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic team at a forward-thinking retail company that values customer obsession and innovation. As a Support Associate, you'll play a crucial role in maintaining an exceptional shopping experience by ensuring merchandise is well-organized and visually appealing. This position offers a chance to grow in a collaborative environment where your contributions matter. If you're passionate about customer service and thrive in a fast-paced setting, this role is perfect for you. Embrace the opportunity to learn and develop while being part of a culture that celebrates teamwork and inclusivity.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.

Responsibilities

• Process merchandise and ensure proper stock organization.
• Model and promote exceptional customer service principles.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Visual Merchandising

Education

High School Diploma or Equivalent

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

Functional Responsibilities:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor; reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Enters all receiving documents into the computer system, reconciles merchandise invoices, and completes store-to-store transfers and locate requests accurately and promptly.
• Processes visual packet materials, props, signage, and stores stockroom hardware properly.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, and signage placement.
• Supports boutique cleanliness and organization.

Customer Experience

• Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem-solving.
• Seeks personal development opportunities and readily solicits feedback.

Other duties as assigned. This position may vary across different brands.

Qualifications:

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company-provided technology.
• Must be able to work primarily standing.
• Ability to work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising techniques is desired.
• Effective communication with customers, associates, and management, including wearing/using headsets.
• Regular attendance and flexibility to work nights, weekends, and holidays are essential.

Physical Requirements:

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. for 1-33% of the shift.
• Frequent climbing for 34-66% of the shift.

Additional Information:

We are continuously accepting applications due to our growth. You may apply at any location or position; however, openings may vary. Accommodation requests for disabilities are available during the application process. Please contact your local Store Manager for assistance.

Our store is located at 5281 North Georgia Premium Outlets.

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category under law.