Support Associate - Soma

Chico's; Fredericksburg (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

Ein innovatives Unternehmen sucht nach einem Support Associate, der eine kundenorientierte Verkaufsumgebung unterstützt. In dieser Rolle sind Sie verantwortlich für die Verarbeitung von Waren, die Organisation des Lagers und die Gewährleistung eines hervorragenden Kundenservice. Ihr Beitrag wird dazu beitragen, eine positive Einkaufserfahrung zu schaffen und gleichzeitig die Effizienz im Geschäft zu steigern. Wenn Sie eine Leidenschaft für den Einzelhandel haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie!

Qualifications

• Vorherige Erfahrung im Lager oder als Kassierer bevorzugt.
• Starke Kommunikations- und Kundenservicefähigkeiten erforderlich.

Responsibilities

• Verarbeitet Waren und sorgt dafür, dass Artikel richtig gelagert und gekennzeichnet sind.
• Modelliert und unterstützt die Prinzipien des besten persönlichen Service.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Multitasking

Education

Mindestens 16 Jahre alt

Tools

Unternehmenssoftware

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor; reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received, and completes store-to-store transfers and locate requests accurately and promptly.
• Ensures visual materials, props, signage are received and processed timely; properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.
• Assists with boutique cleanliness and organization.

Customer Experience

• Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omnichannel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Performs other duties as assigned.

This position may be found in multiple brands with duties varying accordingly.

QUALIFICATIONS:

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to learn or adapt to company-provided technology.
• Ability to work predominantly standing.
• Ability to work quickly within strict timelines.
• Demonstrates teamwork.
• Exposure to visual merchandising techniques is desirable.
• Effective communication with customers, associates, and management; use of headset required.
• Regular attendance and flexible schedule including nights, weekends, and holidays required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing during 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. during 1-33% of shift.
• Frequent climbing during 34-66% of shift.

We are always accepting applications due to growth. You may apply to any location or position; however, availability of positions varies. Accommodation is available for applicants with disabilities. To request assistance, contact your local Store Manager.

5402 The Village at Spotsylvania Towne Centre

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, veteran status, or other protected categories.