Support Associate - Soma

Chico's; Glendale (AZ, CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic retail team focused on delivering exceptional customer experiences! As a Support Associate, you will play a vital role in maintaining store operations, ensuring merchandise is processed efficiently, and promoting a collaborative environment. This position offers the chance to grow in a customer-centric culture while contributing to an inclusive workplace. If you thrive in fast-paced settings and are passionate about providing top-notch service, this opportunity is perfect for you!

Qualifications

• Must be 18 or older with excellent communication and customer service skills.
• Experience in stock or cashier roles is preferred.

Responsibilities

• Manage merchandise processing, storage, and ticketing.
• Promote the Most Amazing Personal Service (MAPS) principles.

Skills

Customer Service

Communication Skills

Organizational Skills

Teamwork

Adaptability to Technology

Education

High School Diploma or Equivalent

Job description

Position Overview

Join our innovative retail team! We are customer obsessed and foster the best culture in retail. The Support Associate plays a key role in supporting a customer and product-focused sales environment by handling merchandise, organizing stockrooms, and ensuring store operations run smoothly.

Key Responsibilities

1. Operational Excellence: Manage merchandise processing, storage, ticketing, and replenishment. Ensure timely merchandising of new products, accurate data entry, and proper storage of stockroom materials. Participate in pricing, markdowns, and visual merchandising tasks. Assist with boutique cleanliness and organization.
2. Customer Experience: Uphold and promote the Most Amazing Personal Service (MAPS) principles, delivering an omni-channel customer experience.
3. Teamwork and Development: Foster an inclusive, collaborative environment. Seek personal growth opportunities and feedback. Perform other duties as assigned, with some variation across brands.

Qualifications

• High school diploma or equivalent
• Preferred: prior stock or cashier experience
• Must be 18 or older
• Excellent communication and customer service skills
• Strong organizational skills and adaptability to technology
• Ability to stand for most of the shift, work quickly, and meet deadlines
• Team-oriented mindset
• Experience with visual merchandising is a plus

Physical Requirements

• Constant walking/standing during shifts
• Occasional lifting up to 50 lbs.
• Frequent climbing

We welcome applications at any time for our store teams. Accommodation requests are available for applicants with disabilities. For assistance, contact your local Store Manager.

Our store is located at 5095 Arrowhead Towne Center. Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.