Support Associate - Soma

Chico's; Phoenix, Cottonwood Heights (AZ, UT); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Support Associate to enhance their customer-focused sales culture. This role involves processing merchandise, ensuring effective stock organization, and delivering exceptional customer service. The ideal candidate will thrive in a fast-paced environment, demonstrating excellent communication and teamwork skills. Join a dynamic team that values innovation and personal growth, where your contributions will help create an amazing shopping experience. If you are passionate about retail and eager to develop your skills, this opportunity is perfect for you.

Qualifications

• Previous stock or cashier experience preferred.
• Ability to stand for most of the shift and work quickly.

Responsibilities

• Process merchandise and ensure proper storage and organization.
• Assist with visual directives and maintain boutique cleanliness.
• Promote a cohesive omni-channel customer experience.

Skills

Communication Skills

Customer Service

Organizational Skills

Adaptability to Technology

Teamwork

Education

High School Diploma or Equivalent

Job description

Join Our Team as a Support Associate

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Support Associate supports a customer and product-focused sales culture, emphasizing our core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our teams make us an amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment. Reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Receive and process visual materials, props, signage, and store hardware properly.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives such as floorsets, window changes, signage, etc.
• Maintain boutique cleanliness and organization.

Customer Experience

• Model and promote MAPS principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem-solving.
• Seek personal development opportunities and feedback.

Other duties as assigned. Duties may vary across brands.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18+ years old.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Adaptability to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines.
• Demonstrate teamwork.
• Exposure to visual merchandising is a plus.
• Effective communication using headsets.
• Reliable attendance and flexible schedule including nights, weekends, holidays.

Physical Requirements

• Constant walking/standing for 67-100% of shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are accepting applications for our store teams. Apply anytime; positions may vary by location. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance.

5254 Biltmore Fashion Park

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, age, gender, disability, or other protected categories.