Supply Chain Support Coordinator & Vendor Liaison

HCA Healthcare, Inc.; Springfield (MO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support including free couns

Paid time off & family leave

401(k) with employer match

Tuition assistance

Job summary

HealthTrust Performance Group, part of HCA Healthcare, is seeking a Customer Support Coordinator to deliver high-quality, quick, and accurate supply chain support to ROI Members through proactive solutions and decisive action.

You will handle requisition processing, daily product sourcing, vendor negotiation, PO placement, and follow-up to ensure orders arrive on time while maintaining strong customer and vendor relationships.

Qualifications

• High School diploma or GED Required
• 1 year of call center or customer service related experience preferred

Responsibilities

• You will performs the duties of the purchasing buyer when the customer has an urgent request.
• You will provide front line support to ROI customers regarding supply chain related issues.
• You will provide the first tier of support for other ROI teams such as Purchasing, CSC Inventory Management, CSC Operations, Transportation, Customer Pack Solutions, Capital Purchasing and Local Supply Chain.
• You will coordinate the procurement of sub items when the vendor is out of stock on an item through sourcing to other manufactures.
• You will coordinate the entry of complaints into the quality management software for Mercy and Commercial customer returns and recalls as well as any other quality complaint.
• You will coordinate the return of product from the end user to the vendor.

Skills

Customer service

Call center

Education

High School diploma or GED

Job description

HealthTrust Performance Group, part of HCA Healthcare, is seeking a Customer Support Coordinator to deliver high-quality, quick, and accurate supply chain support to ROI Members through proactive solutions and decisive action.

You will handle requisition processing, daily product sourcing, vendor negotiation, PO placement, and follow-up to ensure orders arrive on time while maintaining strong customer and vendor relationships.