Supply Chain Coordinator — ERP & Logistics Liaison (401k)

Mindray DS USA, Inc.; Mahwah (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Tuition reimbursement

Paid time off

Disability coverage

FSA/HSA options

Job summary

Mindray North America in Mahwah, NJ seeks an Administrative Support specialist to assist the supply chain and operations team. You will coordinate day-to-day activities, maintain inventory data, orders, shipments, and schedules, and ensure accurate information across ERP and reporting tools.

This role collaborates with Logistics, Sales, and Service teams; responsibilities include maintaining ERP data, processing service orders, generating routine reports, and supporting process improvements.

Qualifications

• College degree and/or 2+ years equivalent experience in an operations, sales support/customer service and/or manufacturing environment.
• Basic understanding of inventory, orders, purchasing, shipping, and/or manufacturing processes preferred.
• Experience with ERP systems (SAP preferred) is a plus.
• Experience with Salesforce is a plus.
• Advanced working knowledge in Microsoft Office applications.
• Intermediate Microsoft Excel skills and the ability to maintain accurate spreadsheets.

Responsibilities

• Maintain and update ERP system information, spreadsheets, and operational reports related to inventory, orders, shipments, and supply chain activity.
• Complete and track DHRs throughout the process to ensure accurate and timely license key creation.
• Act as a liaison between Logistics and Sales or Sales Support by preparing quote forms for pallet count estimates and freight quotes.
• Support basic process improvement efforts, maintain documentation, and provide administrative and coordination support to Operations/Supply Chain management; perform other duties as assigned.
• Own Service Stock Transfer Orders, including allocation, daily backorder reporting, weekly summary reporting, and serving as a liaison between Service Representatives/Customer Service and Operations.
• TECO work orders and ensure no work orders remain outstanding at the end of each month.
• Process Service component sales orders as requested by the Service department, including follow-up through all stages of order processing to help ensure product ships in a timely manner.
• Prepare, compile, and distribute routine reports and tracking information for Operations/Supply Chain management.
• Assist with maintaining accurate records and resolving basic data or order discrepancies, escalating more complex issues as appropriate.
• Maintain the Purge log, including filing and ensuring all required documents are accounted for.
• Assist with pulling data for audit teams.

Skills

Attention to detail

Office suite proficiency

Education

College degree or equivalent experience

Tools

SAP

Salesforce

Microsoft Excel

Job description

Mindray North America in Mahwah, NJ seeks an Administrative Support specialist to assist the supply chain and operations team. You will coordinate day-to-day activities, maintain inventory data, orders, shipments, and schedules, and ensure accurate information across ERP and reporting tools.

This role collaborates with Logistics, Sales, and Service teams; responsibilities include maintaining ERP data, processing service orders, generating routine reports, and supporting process improvements.