ERP Operations Coordinator: Inventory & Admin

Rigaku Corp.; Massachusetts; Hybrid; USD 34,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Parking

Job summary

Newton Scientific, a subsidiary of Rigaku, seeks an Operations Support Administrator to organize daily operations, process ERP transactions, respond to customers, and support inventory control across departments. Training will be provided on ERP procedures and company processes.

The role involves cross-functional collaboration with sales, engineering, production, and finance, with a Monday–Friday day shift and an hourly, non-exempt status.

Qualifications

• High school diploma or GED.
• 1-2 years of combined customer service, administrative, order-entry, or computer-based work experience.
• Proficient in Microsoft Excel, Word, Teams, and Outlook.
• Professional written communication with customers.

Responsibilities

• Process ERP transactions including customer setup and production updates.
• Prepare customer quotations using established pricing and procedures.
• Communicate professionally with customers and internal teams.
• Support RMA process by reviewing warranty information and issuing RMAs in ERP.
• Assist with cycle counts and inventory-control activities.

Skills

Microsoft Excel

Microsoft Word

Microsoft Teams

Microsoft Outlook

Customer service

Data entry

Attention to detail

Education

High school diploma or GED

Associate's degree (preferred)

Tools

ERP

MRP

CRM systems

Job description

Newton Scientific, a subsidiary of Rigaku, seeks an Operations Support Administrator to organize daily operations, process ERP transactions, respond to customers, and support inventory control across departments. Training will be provided on ERP procedures and company processes.

The role involves cross-functional collaboration with sales, engineering, production, and finance, with a Monday–Friday day shift and an hourly, non-exempt status.