Supply Chain Coordinator

Range-US; Blue Ash (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Free shooting classes

Rewards program

Paid training

Job summary

Range USA in Blue Ash, Ohio, is seeking a Supply Chain Coordinator to manage incoming orders from our Ecommerce platform and support stores, warehouse, and ecommerce fulfillment. You will communicate with stores and partners, process orders, and help with packing, shipping labels, and transfers, ensuring accuracy and timely delivery.

You will collaborate with Customer Experience on order status questions and inquiries, support warehousing tasks, and maintain compliance with applicable

Qualifications

• One year of customer service experience with excellent interpersonal skills.
• Advanced Excel, Word, and PowerPoint skills.
• Attention to detail and accuracy.
• Strong communication skills, both verbal and written.
• Ability to multi-task and prioritize in a fast-paced environment.

Responsibilities

• Process, receive, and ship customer orders.
• Coordinate shipping labels and systematic transfers.
• Communicate professionally with stores, shipping partners, and distributors to investigate, allocate, and complete orders.
• Refer suspicious activity or questionable orders to Asset Protection and Fraud departments.

Skills

Customer service

Interpersonal skills

Attention to detail

Multi-tasking

Time management

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Supply Chain CoordinatorRange USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.Position detailsPosition titleSupply Chain CoordinatorReports toManager of Supply ChainClassificationFull-Time/Non-Exempt / Hourly / On-SitePosition overviewThe Supply Chain Coordinator is responsible for handling incoming orders placed through our Ecommerce platform, as well as Supply Chain support of stores, warehouse, and ecommerce. They process, receive, and ship online orders as necessary to support our fulfillment experience for in store pick up and ship to home. They will need to be able to communicate with other members of the team as well as directly with stores. Must be able to multi-task and prioritize their day. A flexible work schedule will be considered if it fits business needs.Core values alignment:Curious — ask questions, find and solve problemsPassionate — care deeply about the brand, team, and customersDo it Right — take pride in accuracy and credibilityService — put others above ourselvesKey responsibilitiesProcess, receive, and ship customer ordersWork with Customer Experience for any order status questions and customer order inquiriesCommunicate professionally and courteously directly with stores, shipping partners, and distributors to investigate, allocate, and complete ordersCoordinate shipping labels, and systematic transfersBecome well-versed in the Ecommerce platform and be available to support other departments and/or retail store concernsRefer suspicious activity or questionable orders to Asset Protection and Fraud departmentsEnsure compliance with federal, state, and local regulationsAssist with warehousing of select product, including receiving, packing, and shippingDesired skills & experienceOne year of customer service experience with excellent interpersonal skillsExecution skills with the ability to produce results within expected timeframeTechnical Capacity – Microsoft Office including advanced Excel, Word and PowerPointAttention to Detail and AccuracyBusiness AcumenCommunication Proficiency – Verbal & WrittenEthical ConductProblem Solving/AnalysisMulti-tasking/Prioritization/Time ManagementEmployee benefitsMedical, Dental, and Vision health insuranceUnlimited Shooting – Free ClassesIndustry-leading online and in-store discountsManufacturer rewards and points programNo firearm experience needed — we offer paid training