Supply Chain Co-Ordinator, Americas

Company of Animals; Kansas City (MO); Remote; USD 52,000 - 76,000; Full time

Job summary

Company of Animals is seeking a detail-oriented supply chain professional for order management across the Americas. You will handle sales orders, PO receipts, and intercompany movements while coordinating with the US 3PL warehouse and internal account managers.

This remote role requires strong data entry, Excel proficiency, and experience with ERP systems like Microsoft Dynamics BC. You will monitor inbound freight, manage open orders, and maintain high accuracy in communications with customers

Qualifications

• Strong data entry and analytical problem-solving abilities.
• Excellent attention to detail and time management.
• Experience with ERP systems, preferably Microsoft Dynamics BC, is beneficial.

Responsibilities

• Load and process Sales Orders accurately and timely.
• Communicate with Americas customers for order confirmations and inquiries.
• Receive Americas Purchase Orders and review open orders.

Skills

Data entry

Analytical mindset

Attention to detail

Time management

Education

High school diploma or equivalent

Supply chain/logistics qualification (beneficial)

Tools

Microsoft Dynamics 365 BC

Microsoft Excel

Outlook

Job description

Reports To:Supply Chain Manager, Americas

Department:Operations

Main Job Tasks Responsibilities:

• Loading and processing Sales Orders in an accurate and timely manner.
• Communication with Americas customers including confirmation of orders and service enquiries.
• Receipt of Americas customer Purchase Orders.
• Compilation and review of open orders.
• Direct Order Processing for Americas customers including communication with global manufacturers.
• Act as the primary point of contact for Americas customers, the US warehouse (3PL), and COA internal Account Managers.
• Processing and tracking of Intercompany orders between subsidiaries.
• Tracking inbound sea freight shipments to the US via freight forwarder platforms, monitoring ETAs, delays and container status.
• Proactively communicating inbound shipment updates and delays to the sales team, warehouse and, where availability is affected, customers.
• Liaising with the US warehouse to ensure inbound containers are scheduled, received and booked into stock accurately and promptly.
• Identifying and following up on receiving discrepancies (shortages, overages and damages) with the warehouse and suppliers.

Inventory Management

• Completing regular inventory reconciliations between Microsoft Dynamics Business Central and the US 3PL, investigating and resolving discrepancies.
• Maintaining accurate inventory records, including stock adjustments and transfers, in line with company processes.

General

• ADHOC support of Operations department with data entry and reporting.
• ADHOC support of Operational projects, activities and additional tasks.
• Strong data entry and communication skills.
• Proficiency in Microsoft Office including strong Outlook and Excel skills (e.g. lookups and pivot tables).
• Analytical and problem-solving mindset, confident investigating data discrepancies through to resolution.
• High level of attention to detail and accuracy.
• Excellent organisation and time management skills.
• Proactive and self-motivated, able to manage priorities effectively in a fully remote role.
• An excellent team player, who also has the ability to work well alone, when needed.

Experience

• High school diploma or equivalent; a qualification in supply chain, logistics or business is beneficial.
• Minimum 3+ years working in a supply chain, logistics, order management or similar role.
• Experience tracking inbound international freight and working with a 3PL warehouse beneficial.
• Experience working on ERP system such as Microsoft Dynamics Business Central (Navision) beneficial but not essential.