Supply Chain Manager

Pivotal Solutions; Nashville (TN); On-site; USD 90,000 - 140,000; Full time

Job summary

Pivotal Solutions seeks a seasoned logistics operations leader to drive daily shipments, planning, and performance improvements. You will oversee freight audits, SAP-related workflows, and data-driven decisions to ensure on-time delivery and cost control.

In this role, you will lead cross-functional teams, develop operating guidelines, and contribute to ongoing supply chain optimization projects. A bachelor's in a related field and strong ERP experience are required.

Qualifications

• 5+ years in supply chain or related field.
• Experience with ERP systems and data analysis tools.

Responsibilities

• Lead daily operations and shipment management to meet demand.
• Oversee freight audit, payment exceptions, and SAP-related processes.
• Perform root-cause analysis on shipment and invoice data.
• Drive continuous improvement and performance dashboards.
• Support contract negotiations and RFP strategy.

Skills

Supply chain

Logistics planning

SQL

ERP/Analytics

Education

Bachelor's degree in supply chain or related field

Tools

Access

SQL

Visio

Oracle TMS

Payables

Tableau

ERPs

Job description

Daily Operations Management: Lead your team’s daily operations – ready to ship, planning, shipment tendering, consolidation, delivery receipt, and freight audit and payment exceptions. Lead efficient product flow and strategies via exceptions management to meet product demand. Lead the forecast of upcoming volume carrier needs and commitments. Assist your operations team with shipment management as needed. Lead root cause analysis for ongoing issues with shipment creation and invoice processing. Build and maintain user operating guidelines, training, and performance.

Network Optimization: Logistics network flow optimization – lane, hub and flow processes, Freight terms optimization – support conversions of supplier run freight to company ran freight.

Own and lead teams in charge of all shipments from supplier cancel date, delivery compliance, consolidation, to distribution center appointments to accomplish consistent processes and transparency.

Own and lead a team in charge of all third-party freight audit, allocation, and payment processing into SAP.

Logistics Management System (ORACLE): Perform User Acceptance Testing for all system updates related to operations. Validate system data and perform root cause analysis on erroneous data. Work with system team to accurate sources of erroneous data.

Support leadership on aspects of supply chain partner contract negotiation. Provide information for Request for Proposal strategy, provide strategy revisions based on operational challenges throughout the year, and validate that final terms will support operational needs.

Manage on time Key Performance Initiatives and tracking continuous improvement efforts to meet client on-time service policy commitments and carrier contracted payment terms.

Logistics analysis for leadership and our Clients as needed (e.g. estimated landed cost estimates/actual, cycle time, alternative transit costs, etc.).

Company Internal Clients Relationship Management: Inbound reporting – status of orders to merchants, planning and distribution center.

Process Improvement: Evaluate existing processes for improvement potential, Process mapping, user needs assessment, system capability assessment, develop project plan and timeline, and implement project plans.

Supply Chain Partner Performance: Drive performance of third-party logistics providers via dashboards and contracted metrics standards. Analyze and validate quarterly dashboard results and coordinate adjustments prior to communications. Drive continuous improvement programs to meet client service policies.

Parcel Account Administration

Logistics Projects: Lead projects as identified that drive improvements in service, cost, labor, systems, or other areas as deemed necessary.

Requirements

Required Qualifications & Skills

• 5 or more years of experience in supply chain or related experience.
• Knowledge of the following systems and databases: Access, SQL, Visio, Oracle TMS or equivalent, Payables, Tableau, ERPs.

Education

• Bachelor's degree in Supply Chain, Logistics, Industrial Engineering or equivalent experience.