Supply Chain Assistant Manager: Data-Driven Ops Leader

Signet Jewelers; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Company  –

Medical, Dental, Vision Insurance

Paid Time Off

Employee Discount

Tuition Reimbursement

Parental Leave

Life Insurance

Job summary

Blue Nile is seeking an Assistant Manager, Supply Chain in New York to lead day-to-day operations, coordinate across departments, and drive efficiency in a high-volume environment.

You will monitor performance, develop reporting tools, and coach a team to optimize workflow while ensuring accuracy and accountability. Experience with data analysis and leadership is essential for this role.

Qualifications

• 3-5+ years of experience in Supply Chain, Operations, Fulfillment, or related operational environments.
• 1-2+ years of leadership or supervisory experience preferred.
• Demonstrated experience managing high-volume workflows with measurable performance impact.
• Experience working in fast-paced environments with shifting priorities.

Responsibilities

• Support and oversee daily Supply Chain operations, including order flow management, backlog monitoring, vendor coordination, and workflow optimization.
• Collaborate across multiple internal departments (e.g., Operations, QC, Customer Service, Fulfillment) and external partners to ensure seamless execution and prevent disruptions.
• Monitor operational performance metrics, track volume trends, and maintain structured reporting to support informed decision-making.
• Build and maintain tracking tools, dashboards, and reporting mechanisms using advanced Excel functions.
• Balance workload across teams to maintain productivity, efficiency, and service-level expectations.
• Provide leadership presence on the floor when needed, proactively addressing bottlenecks and supporting issue resolution.
• Lead team meetings, operational check-ins, and cross-functional updates with clarity and professionalism.
• Support onboarding and training initiatives to ensure team members understand expectations, tools, and workflows.
• Provide constructive feedback and coaching to promote accountability and continuous development.
• Identify operational inefficiencies and implement structured process improvements to strengthen execution and visibility.

Skills

Leadership

Communication

Problem solving

Cross-functional coordination

Attention to detail

Multi-priority management

Tools

Excel

Pivot Tables

XLOOKUP

VLOOKUP

Job description

Blue Nile is seeking an Assistant Manager, Supply Chain in New York to lead day-to-day operations, coordinate across departments, and drive efficiency in a high-volume environment.

You will monitor performance, develop reporting tools, and coach a team to optimize workflow while ensuring accuracy and accountability. Experience with data analysis and leadership is essential for this role.