Supply Chain Assistant Manager

Signet Jewelers Limited; New York (NY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan with Company匹

Flexible Spending Account

Tuition Reimbursement

Employee Discount

Parental Leave

Life Insurance

Job summary

Blue Nile is seeking an Assistant Manager, Supply Chain to support daily operations across multiple internal and external teams within Supply Chain and Fulfillment. The role emphasizes overseeing order flow, backlog monitoring, and vendor coordination to prevent disruptions.

You will build dashboards and reports in Excel, analyze performance metrics, and coach team members to improve accountability and efficiency. This is an onsite role in New York.

Qualifications

• 3-5+ years of experience in Supply Chain, Operations, Fulfillment, or related operational environments.
• 1-2+ years of leadership or supervisory experience preferred.
• Demonstrated experience managing high-volume workflows with measurable performance impact.
• Proven ability to analyze operational data and translate insights into actionable improvements.
• Experience working in fast-paced environments with shifting priorities.

Responsibilities

• Support and oversee daily Supply Chain operations, including order flow management and backlog monitoring.
• Coordinate with internal departments and external partners to ensure seamless execution.
• Monitor operational metrics and trends; maintain structured reporting for decisions.
• Build and maintain tracking tools, dashboards, and reporting mechanisms using Excel.
• Balance workload across teams to maintain productivity and service levels.
• Provide leadership presence on the floor to address bottlenecks and resolve issues.
• Lead team meetings, operational check-ins, and cross-functional updates with clarity.
• Support onboarding and training to ensure understanding of workflows and tools.
• Provide constructive feedback and coaching to promote accountability and growth.
• Identify inefficiencies and implement structured process improvements for better visibility.

Skills

Excel Proficiency

Pivot Tables

Data dashboards

Analytical thinking

Leadership presence

Cross-functional collaboration

Tools

Microsoft Excel

Job description

Our banner is part of Signet Jewelers, a purpose-driven company who believes love inspires love and whose mission it is to enable all people to Celebrate Life and Express Love. Signet Jewelers is also a “Great Place to Work-Certified” company. Innovation and brilliance – two things that set us apart. Join us! About The Role The Assistant Manager, Supply Chain will be responsible for supporting and elevating daily operations across multiple internal and external teams within Supply Chain and Fulfillment.

Responsibilities

• Support and oversee daily Supply Chain operations, including order flow management, backlog monitoring, vendor coordination, and workflow optimization
• Collaborate across multiple internal departments (e.g., Operations, QC, Customer Service, Fulfillment) and external partners to ensure seamless execution and prevent disruptions
• Monitor operational performance metrics, track volume trends, and maintain structured reporting to support informed decision- making
• Build and maintain tracking tools, dashboards, and reporting mechanisms using advanced Excel functions
• Balance workload across teams to maintain productivity, efficiency, and service-level expectations
• Provide leadership presence on the floor when needed, proactively addressing bottlenecks and supporting issue resolution
• Lead team meetings, operational check-ins, and cross-functional updates with clarity and professionalism
• Support onboarding and training initiatives to ensure team members understand expectations, tools, and workflows
• Provide constructive feedback and coaching to promote accountability and continuous development
• Identify operational inefficiencies and implement structured process improvements to strengthen execution and visibility

Skills and Abilities

• Advanced proficiency in Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, reporting, dashboards)
• Strong analytical and critical-thinking abilities with structured problem-solving approaches
• Operational discipline and attention to detail
• Leadership presence with the ability to influence and guide team members
• Effective written and verbal communication across all levels of the organization
• Ability to manage multiple priorities while maintaining accuracy and accountability
• Collaborative mindset with strong cross-functional coordination capabilities
• Proactive ownership mentality and high level of initiative

Requirements

• 3-5+ years of experience in Supply Chain, Operations, Fulfillment, or related operational environments
• 1-2+ years of leadership or supervisory experience preferred
• Demonstrated experience managing high-volume workflows with measurable performance impact
• Proven ability to analyze operational data and translate insights into actionable improvements
• Experience working in fast-paced environments with shifting priorities

Benefits

At Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location:

• Paid Time Off
• Medical, Dental, Vision and Prescription Insurance
• 401(k) Retirement Plan with Company Match
• Flexible Spending Account | Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Parental Leave
• Life Insurance

Annual base pay: $70,000 - $80,000. Final pay rate shall be determined and is based on experience and qualifications.

At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.

Additional Information

Blue Nile is an equal opportunity employer committed to diversity and inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law.

Blue Nile will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Blue Nile was founded in 1999 with the idea that the diamond engagement ring business was ready for innovation. We revolutionized the industry with a disruptive online business model, making it possible to shop for extraordinary, high-quality diamonds at a great value. Blue Nile prides itself on innovation, creativity and flawless execution - all to make each customer experience absolutely perfect. Help us make the next decade even better. The brilliance behind our jewelry comes from real people who create real impact for our customers. Together, we live by our guiding principles and create the culture we have today. No matter the role or team, our employees aspire to be bold, bring their authentic selves to work, and operate as one team. We rely on each other's skills and expertise to create a more inspired world.