Supply Chain and Vendor Coordinator

Milkshake Factory; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Job summary

MilkShake Factory in Pittsburgh is seeking a Supply Chain Vendor Coordinator to scale our network, optimize distribution, and ensure stores and guests have what they need when they need it. This hands-on role sits at the heart of operations and rewards detail-oriented problem solving.

You’ll own vendor relationships, manage onboarding of new stores, analyze data in Excel, and collaborate with operations and store teams to drive cost savings and process improvements.

Qualifications

• 2+ years of experience in supply chain, franchise, or F&B environments, ideally supporting multi-unit operations.
• Strong Excel skills and comfort with managing large datasets and supply tools.
• A sharp analytical mind paired with creative problem-solving instincts.
• Exceptional communication. You’ll work with vendors, operators, and internal teams daily.
• The ability to manage complexity and stay calm under pressure.
• A desire to grow with a company that’s building something big.

Responsibilities

• Distribution Channels – Oversee and optimize both broadliner and direct ship distribution programs across the system.
• Order Guides & Vendor Database – Keep our systems up‑to‑date and accurate, managing all SKUs from smallwares to supply items.
• New Store Onboarding – Lead the supply side of new location openings, including setting up vendors, managing opening orders, and ensuring a smooth start.
• Vendor Relationships – Be the point person for our vendors; build strong, clear, and collaborative working relationships.
• Cost Savings & Process Improvement – Identify opportunities to save, streamline, and scale with impact.
• Cross-Functional Communication – Operate as the go-to partner for operations, supply chain, and store teams.

Skills

Supply chain experience

Franchise experience

F&B experience

Excel skills

Data analysis

Vendor communication

Tools

Excel

Job description

MilkShake Factory is growing fast and behind every delicious shake and handcrafted chocolate is a supply chain that runs with precision, creativity, and care. We’re looking for a Supply Chain Vendor Coordinator to help us scale smarter, optimize our supply network, and make sure our stores (and guests) have everything they need, when they need it. This is a hands on role at the heart of our operations, and perfect for someone who thrives in the details, sees problems as puzzles, and loves turning coordination into results.

What You’ll Own

• Distribution Channels – Oversee and optimize both broadliner and direct ship distribution programs across the system.
• Order Guides & Vendor Database – Keep our systems up‑to‑date and accurate, managing all SKUs from smallwares to supply items.
• New Store Onboarding – Lead the supply side of new location openings, including setting up vendors, managing opening orders, and ensuring a smooth start.
• Vendor Relationships – Be the point person for our vendors; build strong, clear, and collaborative working relationships.
• Cost Savings & Process Improvement – Identify opportunities to save, streamline, and scale with impact.
• Cross-Functional Communication – Operate as the go-to partner for operations, supply chain, and store teams.

What You Bring

• 2+ years of experience in supply chain, franchise, or F&B environments, ideally supporting multi‑unit operations.
• Strong Excel skills and comfort with managing large datasets and supply tools.
• A sharp analytical mind paired with creative problem‑solving instincts.
• Exceptional communication. You’ll work with vendors, operators, and internal teams daily.
• The ability to manage complexity and stay calm under pressure.
• A desire to grow with a company that’s building something big.