Supply Chain and Vendor Coordinator

msf; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Job summary

MilkShake Factory is seeking a Supply Chain Vendor Coordinator to help scale our network and ensure stores have what they need when they need it. This hands-on role focuses on optimizing distribution, maintaining vendor data, and onboarding new locations.

You’ll build strong vendor relationships, identify cost savings, and collaborate with operations and store teams to drive efficiency and accuracy across multi-unit operations.

Qualifications

• 2+ years of experience in supply chain, franchise, or F&B environments.
• Strong Excel skills and comfort with managing large datasets.
• An analytical mind paired with creative problem-solving instincts.
• Exceptional communication with vendors, operators, and internal teams.
• The ability to manage complexity and stay calm under pressure.
• A desire to grow with a company that’s building something big.

Responsibilities

• Oversee and optimize broadliner and direct ship distribution programs across the system.
• Keep our systems up-to-date and accurate, managing all SKUs from smallwares to supply items.
• Lead the supply side of new location openings, including setting up vendors and opening orders.
• Be the point person for our vendors; build strong, clear, and collaborative relationships.
• Identify opportunities to save, streamline, and scale with impact.
• Operate as the go-to partner for operations, supply chain, and store teams.

Skills

Excel skills

Analytical mind

Creative problem-solving

Exceptional communication

Ability to manage complexity

Job description

MilkShake Factory is growing fast and behind every delicious shake and handcrafted chocolate is a supply chain that runs with precision, creativity, and care. We’re looking for a Supply Chain Vendor Coordinator to help us scale smarter, optimize our supply network, and make sure our stores (and guests) have everything they need, when they need it. This is a hands on role at the heart of our operations, and perfect for someone who thrives in the details, sees problems as puzzles, and loves turning coordination into results.

What You’ll Own

• Distribution Channels – Oversee and optimize both broadliner and direct ship distribution programs across the system.
• Order Guides & Vendor Database – Keep our systems up‑to‑date and accurate, managing all SKUs from smallwares to supply items.
• New Store Onboarding – Lead the supply side of new location openings, including setting up vendors, managing opening orders, and ensuring a smooth start.
• Vendor Relationships – Be the point person for our vendors; build strong, clear, and collaborative working relationships.
• Cost Savings & Process Improvement – Identify opportunities to save, streamline, and scale with impact.
• Cross-Functional Communication – Operate as the go-to partner for operations, supply chain, and store teams.

What You Bring

• 2+ years of experience in supply chain, franchise, or F&B environments, ideally supporting multi‑unit operations.
• Strong Excel skills and comfort with managing large datasets and supply tools.
• A sharp analytical mind paired with creative problem‑solving instincts.
• Exceptional communication. You’ll work with vendors, operators, and internal teams daily.
• The ability to manage complexity and stay calm under pressure.
• A desire to grow with a company that’s building something big.