Supplier Recovery Manager

Parker Aerospace; Ogden (UT); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Annual incentive plan

Medical, dental, vision coverage

401(k) with company match

Career development and tuition reimb.

Paid time off & 13 holidays

Job summary

Parker Aerospace, based in Ogden, UT, seeks a Supplier Recovery Manager to lead end-to-end responses to supplier performance gaps and to drive rapid containment and full recovery. This hands-on role mobilizes cross-functional teams to prevent delays and embeds KPIs in S&OP and supplier reviews.

Travel of 50–75% is expected, with close coordination to ensure on-time customer delivery. The role partners with Supplier Development, Tactical/Strategic Buyers, and Planning to validate forecasts, fix

Qualifications

• 7+ years of Aerospace supply chain, supplier quality, or procurement experience.
• Experience leading supplier recovery, CAPA, root cause analysis (5-Why, Fishbone) and performance improvement projects.
• Strong analytical skills; proficiency with Excel and experience with BI tools (Power BI, Tableau) and ERP systems,
• Excellent stakeholder management and cross-functional collaboration skills; ability to lead without direct authority
• Ability to travel to supplier sites as required, up to 75% travel.

Responsibilities

• Lead recovery efforts on key supplier delivery issues, establishing governance and reporting.
• Conduct deep dives into constraints and guide suppliers to resolution.
• Participate in supplier site audits with cross-functional teams to verify quality.
• Maintain on-site presence; travel 50–75%.
• Lead supplier recovery and risk mitigation at sites nationwide.
• Initiate vendor quality improvements; track delivery and performance.
• Deploy Supplier Recovery initiatives including training and CAPA.
• Collaborate across orgs to drive on-time delivery and reduce volatility.
• Report progress to executives and escalate issues as needed.

Skills

Supplier recovery

CAPA

Root cause analysis

Analytical skills

Stakeholder management

Cross-functional collaboration

Project management

Executive communication

Education

Bachelor Degree in Supply Chain, Business Administration, Engineering or related field

Tools

Excel

Power BI

Tableau

ERP systems

Job description

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

The Commercial Flight Controls Division, headquartered in beautiful Ogden, Utah, is a global leader in aerospace flight controls. We are the preferred supplier of flight control solutions for the commercial, regional, business jet and advanced air mobility marketplace by offering a premier customer experience with superior engineered products that exceed our customer and regulatory requirements.

This is an on-site role within our Commercial Flight Controls Division located in Ogden, UT. This position may require 50%-75% travel.

Bachelor Degree and 7+ years of Aerospace supply chain experience required.

Position Summary

The Supplier Recovery Manager leads the end‑to‑end response to supplier performance issues and embeds continuous improvement activities that secure on‑time customer delivery. This hands‑on role mobilizes cross‑functional teams to execute rapid containment and full recovery when suppliers fail to meet commitments, while also driving upstream prevention through structured root‑cause analysis, CAPA management and supplier capability development.

Day‑to‑day accountabilities include supporting war‑rooms for high‑impact incidents, interactions with key suppliers (onsite or phone) and maintaining and escalating a live action tracker. The role also partners with Supplier Development, Tactical and Strategic Buyers, as well as Planning to validate forecast/schedule flow‑down accuracy, correct master‑data issues, automate exception reconciliation, and embed performance KPIs into S&OP and supplier review cadences. In addition, this role will partner closely with our program managers to help provide clear communication to our customer teams as well as work critical customer issues. Position will directly report to the Division Supply Chain Director.

Job Responsibilities

• Responsible for leading recovery efforts on key supplier delivery issues, establishing governance and reporting. Conducting deep dives into constraints and guiding suppliers to resolve them.
• Will participate in supplier site audits and/or coordinate supplier audits with a cross functional team to determine appropriateness and quality of supplier’s product.
• This is an extensively supplier facing role and on‑site presence is important. As a result, there may be 50-75% travel.
• Will have responsibility for leading supplier recovery and risk mitigation efforts at supplier sites located anywhere in the country.
• Will initiate vendor quality management, improvements including evaluating process capability, tracking delivery, output, and reporting of supplier performance.
• Deploy Supplier Recovery, which may include any combination of assessments, training, quality improvements, delivery improvements, capacity improvement, lead‑time reductions.
• Lead in cross functional project teams driving improvements in on‑time delivery, volatility, sub‑tier management.
• Will have ownership of supplier scorecard improvement and supplier recognition.
• Complete root cause analysis and recommend / implement corrective actions where developed solutions will drive closure of root‑cause actions.
• Interface with all levels of the organization, suppliers, and customers regarding supplier performance and improvement actions and processes. Be prepared to report out at executive levels on plans and results.
• Work collaboratively across complex organizational structures to develop and implement systemic solutions as countermeasures to resolve chronic business performance issues.

Qualifications

• Bachelor Degree in Supply Chain, Business Administration, Engineering or related field is required.
• 7+ years of direct experience in Aerospace supply chain, supplier quality, or procurement in a manufacturing environment required.
• Practical experience leading supplier recovery, CAPA, root cause analysis (5‑Why, Fishbone) and performance improvement projects
• Strong analytical skills; proficiency with Excel and experience with BI tools (Power BI, Tableau) and ERP systems,
• Excellent stakeholder management and cross‑functional collaboration skills; ability to lead without direct authority
• Solid project management skills; comfortable driving multiple concurrent actions
• Clear written and verbal communication, including executive summaries and supplier escalation communications
• Ability to travel to supplier sites as required, up to 75% travel.

Come join the Parker Aerospace Team!

Competitive Compensation

• Participation in Annual Incentive Plan

Parker offers competitive benefit programs, including:

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay
• Company provided defined‑contribution retirement plan with annual contribution equal to 3% of pay
• Career development and tuition reimbursement
• Other benefits including paid parental leave, short and long‑term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
• Paid Time Off and 13 Company‑Paid Holidays.

Drug‑Free Workplace

In accordance with Parker’s policies and applicable state laws, Parker provides for a drug‑free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

This position is subject to meeting U.S. export compliance and/or U.S Government contracting citizenship eligibility requirements.