Supplier Recovery Manager - Commercial Aerospace

Parker Hannifin; Ogden (UT); On-site; USD 110,000 - 140,000; Full time

Job summary

Parker Aerospace, located in Ogden, Utah, seeks a Supplier Recovery Manager to lead end-to-end responses to supplier performance issues. You will mobilize cross-functional teams to contain incidents and recover ultimately restoring on-time delivery, reporting progress and escalations as needed.

Day-to-day activities include supporting war rooms, coordinating with suppliers onsite or by phone, and maintaining a live action tracker.

Qualifications

• Bachelor degree in Supply Chain, Business Administration, Engineering, or related field.
• 7+ years in Aerospace supply chain, supplier quality, or procurement.
• Experience leading supplier recovery, CAPA, and root-cause analysis.
• Strong analytical skills; Excel and BI tools (Power BI, Tableau) and ERP experience.
• Excellent stakeholder management and cross-functional collaboration; ability to lead without direct authority.
• Willingness to travel 50-75%.

Responsibilities

• Lead recovery efforts on supplier delivery issues with governance and reporting.
• Participate in supplier site audits with cross-functional team.
• Travel 50-75% and maintain on-site presence.
• Lead supplier recovery and risk mitigation at sites nationwide.
• Initiate vendor quality management and track performance.
• Deploy Supplier Recovery including assessments and improvements.
• Lead cross-functional projects for on-time delivery and sub-tier management.
• Own supplier scorecard improvements and recognition.
• Perform root cause analysis and implement corrective actions.
• Interface with all levels, report to executives on plans and results.
• Develop systemic countermeasures across complex org structures.

Skills

Analytical skills

Stakeholder management

Cross-functional collaboration

Project management

Executive communication

Education

Bachelor's Degree in Supply Chain, Business Administration, Engineering or related field

Tools

Excel

Power BI

Tableau

ERP systems

Job description

Org Marketing Statement

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

Our Commercial Flight Controls Division, headquartered in beautiful Ogden, Utah, is a global leader in aerospace flight controls. We are the preferred supplier of flight control solutions for the commercial, regional, business jet and advanced air mobility marketplace by offering a premier customer experience with superior engineered products that exceed our customer and regulatory requirements.

This is an on-site role within our Commercial Flight Controls Division located in Ogden, UT. This position may require 50%-75% travel.

Bachelor Degree and 7+ years of Aerospace supply chain experience required.

Position Summary

The Supplier Recovery Manager leads the endtoend response to supplier performance issues and embeds continuous improvement activities that secure ontime customer delivery. This handson role mobilizes crossfunctional teams to execute rapid containment and full recovery when suppliers fail to meet commitments, while also driving upstream prevention through structured rootcause analysis, CAPA management and supplier capability development.

Daytoday accountabilities include supporting warrooms for highimpact incidents, interactions with key suppliers (onsite or phone) and maintaining and escalating a live action tracker. The role also partners with Supplier Development, Tactical and Strategic Buyers, as well as Planning to validate forecast/schedule flowdown accuracy, correct masterdata issues, automate exception reconciliation, and embed performance KPIs into S&OP and supplier review cadences. In addition, this role will partner closely with our program managers to help provide clear communication to our customer teams as well as work critical customer issues. Position will directly report to the Division Supply Chain Director.

Job Responsibilities

• Responsible for leading recovery efforts on key supplier delivery issues, establishing governance and reporting. Conducting deep dives into constraints and guiding suppliers to resolve them.

• Will participate in supplier site audits and/or coordinate supplier audits with a cross functional team to determine appropriateness and quality of supplier's product.

• This is an extensively supplier facing role and on-site presence is important. As a result, there may be 50-75% travel.

• Will have responsibility for leading supplier recovery and risk mitigation efforts at supplier sites located anywhere in the country.

• Will initiate vendor quality management, improvements including evaluating process capability, tracking delivery, output, and reporting of supplier performance.

• Deploy Supplier Recovery, which may include any combination of assessments, training, quality improvements, delivery improvements, capacity improvement, lead-time reductions.

• Lead in cross functional project teams driving improvements in on-time delivery, volatility, sub-tier management.

• Will have ownership of supplier scorecard improvement and supplier recognition.

• Complete root cause analysis and recommend / implement corrective actions where developed solutions will drive closure of root-cause actions.

• Interface with all levels of the organization, suppliers, and customers regarding supplier performance and improvement actions and processes. Be prepared to report out at executive levels on plans and results.

• Work collaboratively across complex organizational structures to develop and implement systemic solutions as countermeasures to resolve chronic business performance issues.

Qualifications

• Bachelor Degree in Supply Chain, Business Administration, Engineering or related field is required.

• 7+ years of direct experience in Aerospace supply chain, supplier quality, or procurement in a manufacturing environment required.

• Practical experience leading supplier recovery, CAPA, root cause analysis (5Why, Fishbone) and performance improvement projects

• Strong analytical skills; proficiency with Excel and experience with BI tools (Power BI, Tableau) and ERP systems,

• Excellent stakeholder management and crossfunctional collaboration skills; ability to lead without direct authority

• Solid project management skills; comfortable driving multiple concurrent actions

• Clear written and verbal communication, including executive summaries and supplier escalation communications

• Ability to travel to supplier sites as