Supplier Quality Engineer

Johnson Controls, Inc.; Gilbert (AZ); On-site; USD 85,000 - 117,000; Full time

Job summary

Johnson Controls, Inc. is seeking a Supplier Quality Engineer in Gilbert, AZ to monitor supplier performance and drive timely issue resolution across North American plants. You will lead APQP/PPAP activities for new and modified parts and coordinate containment and supplier corrective actions.

The role requires 3 years in SQE/SQA, strong problem-solving, GD&T understanding, and the ability to work cross-functionally. Up to 30% travel and CAD/AIAG tool proficiency are expected.

Qualifications

• Bachelor’s Degree in Mechanical or Electrical Engineering or related technical field.
• 3 years of experience in supplier quality engineering and/or quality assurance.
• Structured problem-solving and proven cross-functional collaboration.
• Familiarity with GD&T and reading engineering drawings.

Responsibilities

• Monitor supplier performance and drive issue resolution across plants.
• Lead APQP/PPAP activities for new and modified parts.
• Coordinate isolation/containment and supplier corrective actions.
• Track supplier quality KPIs and cost of poor quality; drive improvements.

Skills

Structured problem-solving

Cross-functional collaboration

Effective communication

Education

Bachelor's Degree in Mechanical or Electrical Engineering

Master's Degree in Mechanical or Electrical Engineering

Tools

AIAG Core Tools (APQP, FMEA, PPAP, SPC, MSA, Control Plan)

CAD software

Job description

Supplier Quality Engineer

What you will do

Within Johnson Controls’ Data Center Solutions group, you will play a key role supporting Supplier Quality monitoring supplier performance, execute Advanced Product Quality Plan (APQP) and Production Part Approval Process (PPAP) for new and modified parts/components, drive daily supplier quality issues to closure, analyze supplier issues across Silent-Aire plants, and track supplier cost of poor quality and initiate supplier chargebacks.

Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.

How you will do it

• Work closely with the plant Quality Engineers to address supplier issues.
• Coordinate the isolation and containment of suspect supplied material.
• Manage the return materials process to suppliers.
• Coordinate the sorting/rework activities with the suppliers.
• Communicate across the North American plants to determine the top five issues and worst performing suppliers for transfer to Corporate Supplier Quality.
• Work with suppliers to ensure that effective root cause and preventive actions are provided for supplier issues.
• Review and approve supplier corrective actions.
• Monitor key KPIs relating to supplier issues (i.e. responsiveness, repeat issues, etc.).
• Develop receiving inspection strategies based on critical components defined by the DFMEA (designfailure modeand effect analysis) process and past supplier performance.
• Execute Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) for new and modified parts/components according to JCI procedures and standards.
• Participating with the corporate Supplier Quality Team to evaluate new and existing suppliers.

What we look for

Required

• Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, or other technical discipline.
• 3 years’ experience within supplier quality engineering (SQE) and/or assurance (SQA).
• Proven track record using structured problem-solving methodologies to resolve manufacturing and systemic issues.
• Effectively operate in cross-functional teams.
• Ability to communicate with multiple cultures/regions.
• Up to 30% business travel (domestic and international).
• AIAG Core tools working knowledge (APQP, FMEA, PPAP, SPC, MSA, Control Plan).
• Exhibit a high-level of self-motivation, sense of urgency and comfortable making recommendations across broad teams.
• Strong communication skills with demonstrated ability to construct and present information to a wide range of audiences internally and externally and to handle conflict properly.
• To be comfortable in demanding accountability from peers when needed, be open to receiving constructive feedback and react to getting better.
• Familiarity with reading/Interpreting Engineering drawings and understanding GD&T, CAD software.
• Experience with ISO 9001.

Preferred

• Master’s Degree in Mechanical Engineering, Electrical Engineering, or other technical discipline.
• ASQ Certified CQE.
• Structured problem-solving training/certification (Lean/Six Sigma training, Green or Black Belt, Red X/Shainin).
• Formal training/certification in AIAG Core Tools.
• Formal Auditor training/certification.

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HIRING SALARY RANGE: $85,000-$117,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.