Supplier Quality Engineer

YDU JC Air Cond & Ref Inc.- Dubai; Gilbert, Northern (AZ, KY); Hybrid; USD 85,000 - 117,000; Full time

Job summary

Johnson Controls' Data Center Solutions group seeks a Supplier Quality Engineer to monitor supplier performance, drive APQP and PPAP for new and modified parts, and push supplier quality issues to closure across North American plants.

You will work with plant Quality Engineers, isolate suspect material, manage returns, coordinate supplier corrective actions, and develop receiving inspection strategies based on DFMEA and past performance.

Qualifications

• Bachelor’s Degree in Mechanical or Electrical Engineering or other technical discipline.
• 3 years’ experience in supplier quality engineering (SQE) or supplier assurance (SQA).
• Structured problem-solving experience to resolve manufacturing and systemic issues.
• Ability to communicate across cultures/regions and work in cross-functional teams.

Responsibilities

• Monitor supplier performance and drive APQP/PPAP for new/modified parts.
• Isolate containment and manage return materials with suppliers.
• Coordinate sorting/rework activities and supplier corrective actions.
• Track KPIs related to supplier issues and development of inspection strategies.

Skills

Problem solving

Cross-functional teamwork

Communication

Travel willingness

Education

Bachelor's degree in Mechanical or Electrical Engineering

Tools

AIAG Core Tools

CAD software

GD&T

Job description

Supplier Quality Engineer

What you will do Within Johnson Controls’ Data Center Solutions group, you will play a key role supporting Supplier Quality. You will monitor supplier performance, execute Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) for new and modified parts/components, drive daily supplier quality issues to closure, analyze supplier issues across Silent-Aire plants, and track supplier cost of poor quality and initiate supplier chargebacks. Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.

How you will do it

• Work closely with the plant Quality Engineers to address supplier issues.
• Coordinate the isolation and containment of suspect supplied material.
• Manage the return materials process to suppliers.
• Coordinate the sorting/rework activities with the suppliers.
• Communicate across the North American plants to determine the top five issues and worst performing suppliers for transfer to Corporate Supplier Quality.
• Work with suppliers to ensure that effective root cause and preventive actions are provided for supplier issues.
• Review and approve supplier corrective actions.
• Monitor key KPIs relating to supplier issues (i.e. responsiveness, repeat issues, etc.).
• Develop receiving inspection strategies based on critical components defined by the DFMEA (designfailure modeand effect analysis) process and past supplier performance.
• Execute Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) for new and modified parts/components according to JCI procedures and standards.
• Participating with the corporate Supplier Quality Team to evaluate new and existing suppliers.

What we look for

Required: Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, or other technical discipline. 3 years’ experience within supplier quality engineering (SQE) and/or assurance (SQA). Proven track record using structured problem-solving methodologies to resolve manufacturing and systemic issues. Effectively operate in cross-functional teams. Ability to communicate with multiple cultures/regions . Up to 30% business travel (domestic and international). AIAG Core tools working knowledge (APQP, FMEA, PPAP, SPC, MSA, Control Plan). Exhibit a high-level of self-motivation, sense of urgency and comfortable making recommendations across broad teams. Strong communication skills with demonstrated ability to construct and present information to a wide range of audiences internally and externally and to handle conflict properly. To be comfortable in demanding accountability from peers when needed, be open to receiving constructive feedback and react to getting better. Familiarity with reading/Interpreting Engineering drawings and understanding GD&T, CAD software. Experience with ISO 9001.

Preferred: Master’s Degree in Mechanical Engineering, Electrical Engineering, or other technical discipline. ASQ Certified CQE. Structured problem-solving training/certification (Lean/Six Sigma training, Green or Black Belt, Red X/Shainin). Formal training/certification in AIAG Core Tools. Formal Auditor training/certification.

HIRING SALARY RANGE: $85,000-$117,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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