Supervisory Veterans Service Representative (Assistant Coach)

Veterans Benefits Administration; SeaTac (WA); On-site; USD 80,000 - 110,000; Full time

Job summary

The Veterans Benefits Administration in SeaTac, WA seeks an assistant supervisor for one of the teams within the Disability Activity Rating Site (DRAS). The incumbent acts as the full alter ego of the Coach in the absence of the Coach and shares supervision daily, ensuring continuity of team operations.

Applicants must meet all requirements by the closing date (11/03/2026). For a GS-12 position, time-in-grade rules apply; specialized experience includes adjudication and quality assurance related

Responsibilities

• The incumbent is the assistant supervisor for a team within the Disability Activity Rating Site (DRAS).
• Acts as the full alter ego of the Coach in the absence of the Coach and shares daily supervision to ensure continuity of team operations.

Job description

The incumbent is the full alter ego of the Coach performing the duties of that position in the absence of the Coach or sharing those responsibilities on a daily basis. This includes ensuring the continuity of team supervision. This position is the assistant supervisor of one of the teams located within the within the Disability Activity Rating Site (DRAS).

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:11/03/2026.

TIME-IN-GRADE REQUIREMENT

As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement.

• For a GS-12 position you must have served 52 weeks at the GS-11 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF‑50 has an effective date within the past year, it may not clearly demonstrate you possess one‑year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF‑50 that clearly demonstrates one‑year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENT:

You may qualify based on your experience as described below:

GS-12 Grade Level:

Specialized Experience:

Specialized Experience is defined as performance of technical assignments affecting the entire field of VA's compensation and pension (C&P) benefits programs. These assignments would have required interpretation of the full range of C&P laws and regulations, to include precedent opinions of the Court of Appeals for Veterans' Claims and authoritative opinions of the General Counsel. Experience may have been gained as a VSR Authorizer, RVSR, AQRS or DRO.

Examples of specialized experience would typically include, but are not limited to:

• Quality assurance or auditor functions related to claims processing and benefit determination.
• Adjudication and authorization of compensation, pension, and claims.
• Determination to reconsider claims appeal cases and preparation/presentation of such cases

Volunteer Experience:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs Part-Time Employment:

Full‑time employment is considered to be at least 35 hours per week. Part‑time experience will be credited on a pro‑rated basis; when including part‑time employment in your resume you must specify the average hours worked per week.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.