Supervisory Recreation Fee Technician (Seasonal)

National Park Service; Chicago (IL); On-site; USD 37,000 - 48,000; Full time

Job summary

The National Park Service is seeking a Supervisory Recreation Fee Technician (Seasonal) to collect and account for fees at park entrances, while serving as a front-line representative to visitors and providing guidance and information.

The role involves directing subordinate staff performing fee collection duties, operating and troubleshooting equipment such as POS systems or card readers, and ensuring accurate fee accounting, pass issuance, and high-quality guest service.

Qualifications

• Experience in fee collection and customer service.
• Ability to supervise staff and coordinate team activities.
• Excellent communication and guest-facing service.

Responsibilities

• Directs and supervises staff performing fee collection duties.
• Operates and troubleshoots equipment (POS, electronic cash register, credit card machine, and/or computer).
• Collects and accounts for fees and issues passes as required.
• Disseminates park information and literature to visitors.
• Serves as a uniformed front-line representative of the park with professional customer service.

Job description

Supervisory Recreation Fee Technician (Seasonal)

• Schedule: Work schedule is dependent on the position.

Collect and account for fees at various locations interacting with visitors and sharing information. Serve as front-line representative to answer questions and offer guidance to guests. The typical seasonal entry-on-duty period for these positions are variable due to weather conditions, project needs, or funding. Anticipated Entry on Duty: April - May 2027. Open to the first 100 applicants.

Key Responsibilities

Some of the Supervisory Recreation Fee Technician Standard Duties include but are not limited to: Responsible for directing and supervising activities of subordinate staff executing fee collection duties. Fee collection duties may include: operating and troubleshooting equipment (e.g., point of sale systems, electronic cash register, credit card machine, and/or computer), collecting and accounting for fees, disseminating park/area information and literature.

Serve as uniformed front-line representative of the park. Model best practices in performance of fee collection duties which include: collecting appropriate fees at entrance stations in accordance with accountability guidelines, issuance of various park passes in accordance with current interagency pass policy, tracking and securing accountable stock, and providing excellent customer service to the visiting public.

Requirements & Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Which agency is hiring for this position?

This position is with National Park Service, Department of the Interior.

What is the salary for this position?

The posted pay range is $26.78 – $34.81/hr.

What is the application deadline?

Applications close on 2026-10-13.

What is the work schedule?

This is a Work schedule is dependent on the position. position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.