Supervisory Recreation Fee Technician (Seasonal)

US National Park Service; Chicago (IL); On-site; USD 55,000 - 65,000; Full time

Job summary

US National Park Service in Chicago seeks a GS-08 fee collection clerk to collect and account for visitor fees and to serve as a front-line representative, answering questions and guiding guests with courtesy and accuracy.

The typical entry-on-duty period is April–May 2027; applicants must submit a two-page resume that clearly indicates duties, dates, hours worked, and the grade level of any federal positions, with emphasis on fee programs experience.

Qualifications

• One or more years of specialized experience equivalent to GS-07 level.
• Experience leading or supervising others in fee collection duties.
• Ability to provide technical or programmatic assistance on accounting, auditing, budget, and/or revenue collection.
• Include hours per week worked and grade level of any Federal positions.

Responsibilities

• Collect and account for visitor fees at various locations.
• Serve as front-line representative to answer questions and offer guidance to guests.

Skills

Handling money

Customer service

Record keeping

Job description

Collect and account for fees at various locations interacting with visitors and sharing information. Serve as front-line representative to answer questions and offer guidance to guests.

The typical seasonal entry-on-duty period for these positions are variable due to weather conditions, project needs, or funding. Anticipated Entry on Duty: April - May 2027.

Open to the first 100 applicants.

All qualifications must be met by 11:59 EST of the closing date of this announcement or when the 'applicant cut-off' is reached (which may be sooner than (10/13/2026).

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your 2 page resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

Quality Ranking Factor: Handling Money - able to handle, collect, and account for money.

To qualify for this position at the GS-08 level, you must possess the following minimum qualifications by the close of the announcement

• SPECIALIZED EXPERIENCE: Possess one or more years of specialized experience equivalent to at least the GS-07 grade level in the Federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. Examples of specialized experience include, but are not limited to, leading or supervising others in fee collection related duties as well as technical abilities, providing technical or programmatic assistance on accounting, auditing, budget, and/or revenue collection; resolve fee program planning issues; assisting with identifying fee program/project needs; assisting with programmatic audits of a fee program. You must include hours per week worked. Please also include the grade level of any federal positions.

Volunteer Experience

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

CTAP/ICTAP Statement

Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP). To be considered under CTAP/ICTAP, you must be well-qualified. To meet the definition of well-qualified, you must (1) score at least 85 on the assessment questionnaire; (2) meet the minimum qualification requirements (education, experience or a combination therein), including any selective placement factors; and (3) be able to perform the duties of the position upon entry with reasonable accommodation, when applicable.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Providing false or misleading information on your resume or supporting documentation may result in removal from consideration or other action consistent with applicable federal hiring regulations. Applicants who include vulgar, offensive, or inappropriate language or information in your application package will be ineligible for further consideration for this position.