Lead Recreation Fee Technician (Seasonal)

National Park Service; Chicago (IL); On-site; USD 29,000 - 43,000; Part time

Job summary

National Park Service leads seasonal recreation fee operations in the Chicago area, overseeing fee collection at multiple locations and serving as the primary point of contact for visitors seeking information on park facilities and recreational opportunities. This role emphasizes compliance with federal funding regulations and guest services, with a focus on accuracy and integrity of cash handling.

The Lead Recreation Fee Technician (Seasonal) will supervise three or more staff, provide training

Qualifications

• Lead at least three full-time employees in fee collection operations.
• Explain area recreational opportunities and visitor services to guests.

Responsibilities

• Provide on-the-job training, mentoring, and coaching to staff.
• Lead three or more full-time employees in fee revenue collection and donations.
• Serve as front-line representative, guiding guests on facilities, trails, and services.
• Ensure proper handling of government funds and deposits.
• Balance workload and supervise day-to-day operations; adjust priorities with supervisor.

Job description

Lead Recreation Fee Technician (Seasonal)

• Schedule: Work schedule is dependent on the position.

Collect and account for fees at various locations interacting with visitors and sharing information. Serve as front-line representative to answer questions and offer guidance to guests. The typical seasonal entry-on-duty period for these positions are variable due to weather conditions, project needs, or funding. Anticipated Entry on Duty: April - May 2027. Open to the first 400 applicants.

Key Responsibilities

Some of the Lead Recreation Fee Technician Standard Duties include but are not limited to: Provide on the job training, mentoring, and coaching to employees, volunteers, and/or interns in accordance with established procedures and practices.

Additional duties for GS-06: Lead at least three full-time employees performing duties associated with the collection of fee revenue and donations collected from the public under the authority of Federal laws and regulations such as the Federal Lands Recreation Enhancement Act (FLREA).

Serve as a front-line, uniformed representative, answering visitor questions and explaining the area's recreational opportunities, including interpretive services, concession operated facilities and services, campground availability, hiking trails, etc. Perform assignments in accordance with all regulations governing the handling of government funds.

Work to resolve difficult or sensitive problems associated with the collection, remittance, and deposit of fee revenue and donations. Additional duties for GS-07: Lead three or more full-time employees on a regular and recurring basis in which the highest subordinate grade level is GS-06.

Distribute and balance the workload among employees in accordance with established workflow or job specialization, assure timely accomplishment of the assigned workload, and assure that each employee has enough work to keep busy. Keep in touch with the status and progress of work and make day-to-day adjustments in accordance with established priorities, obtaining assistance from the supervisor on problems that may arise.

Instruct employees in specific tasks and job techniques and make available written instructions, reference materials, and supplies.

Requirements & Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Which agency is hiring for this position?

This position is with National Park Service, Department of the Interior.

What is the salary for this position?

The posted pay range is $21.76 – $31.43/hr.

What is the application deadline?

Applications close on 2026-10-13.

What is the work schedule?

This is a Work schedule is dependent on the position. position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.