Supervisory Recreation Fee Specialist

National Park Service; Moab (UT); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Housing may be available

Job summary

National Park Service in Arches National Park seeks a Supervisory Recreation Fee Specialist to oversee the fee collection program and lead a team of technicians and volunteers. The position is based in Moab, Utah, within the Interpretation, Education, and Visitor Services division.

The incumbent will manage daily operations, ensure adherence to RM-22 concepts, and analyze visitor use trends to improve efficiency and customer service. On-call, evenings, weekends, and holidays may be required.

Qualifications

• Oversee the daily operations of a complex fee collection program.
• Recruit and develop subordinate staff and volunteers.
• Analyze fee program operations and visitor trends.

Responsibilities

• Lead and supervise recreation fee operations at Arches National Park.
• Oversee entrance stations, campgrounds, and central remit activities.
• Coordinate with staff reports and human resources during recruitment.

Job description

Open: September 16, 2026 — Closes: September 22, 2026

Summary

You will serve as a Supervisory Recreation Fee Specialist with the National Park Service. This position is located in Arches National Park, in the Division of Interpretation, Education, and Visitor Services.

Major Duties

MAJOR DUTIES: This position will provide support in overseeing the daily operations of complex fee collection program which includes entrance stations, campgrounds, central remit office, and traffic control operations. Staff reporting directly to the incumbent will include Recreation Fee Technicians, Lead Recreation Fee Technicians, and volunteer camp hosts. The position will analyze and evaluate the fee program operations and develop short and long-term plans for the fee program. The incumbent will lead collaborative recruitment efforts for all subordinate positions. The position is responsible for understanding and adhering to prescribed human resource policies during the recruitment process. The position will support fee program reviews to ensure that concepts outlined in RM-22 are being applied in daily fee collection operations. The incumbent will interpret visitor use trends and changing management goals to maximize efficiency of fee collection operations. The position will analyze and evaluate projects and proposals addressing cost of collection, facility investment, security, and visitor services. The position will oversee the operational management of the Interagency Pass Program and public reservation system processes and procedures. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. Headquarters offices for Arches are located in Moab, Utah. A town of approximately 6,000 residents sitting at a 4,000 foot elevation, Moab provides all basic amenities including doctors, dentists, hospital, schools (K-12), churches, and shopping. Park / Government housing may be available. For additional information about Arches National Park, please visit: Arches National Park (U.S. National Park Service).