Supervisory Passport Specialist

Justia, Inc.; Hot Springs, Northern (AR, KY); Hybrid; USD 65,000 - 91,000; Full time

Job summary

Justia, Inc. seeks a supervisor for the Passport Adjudication team within the Department of State, Bureau of Consular Affairs. You will oversee acceptance and adjudication of passport applications and authorize issuances to qualified American citizens and nationals as defined by U.S.

laws and regulations. The role requires time-in-grade compliance and at least one year of specialized experience at GS-11 level, plus demonstrated leadership, fairness, and the ability to adapt to changing

Qualifications

• Experience overseeing the acceptance and adjudication of passport applications.
• Experience developing, examining, adjudicating, or authorizing claims under immigration and/or nationality laws.
• Ability to assign, review, and supervise the work of others.
• Objectivity and fairness in judging people on their abilities and situations.
• Ability to adjust to change, work pressures, or difficult situations without undue stress.

Responsibilities

• Oversee a team of passport specialists within the Bureau of Consular Affairs.
• Ensure timely acceptance, adjudication, and issuance decisions in line with laws and regulations.
• Provide guidance to staff and maintain consistency in adjudication practices.

Skills

Team supervision

Passport adjudication

Policy interpretation

Decision fairness

Change management

Job description

The incumbent of this position supervises a team of passport specialists within the Department of State, Bureau of Consular Affairs. Under the overall supervision of an Adjudication Manager, the incumbent supervises the acceptance and adjudication of passport applications and authorization of issuance to qualified American citizens and nationals as provided by the laws and regulations of the United States.

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.

• Experience overseeing the acceptanceand adjudication of passport applications.

Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States.

In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:

• Ability to assign, review, and supervise the work of others;
• Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;
• Ability to adjust to change, work pressures, or difficult situations without undue stress;
• Willingness to consider new ideas or divergent points of view; and
• Capacity to \"see the job through.\"