Supervisory Immigration Services Officer (Field Office Director)

Citizenship and Immigration Services; Helena (MT); On-site; USD 90,000 - 130,000; Full time

Job summary

Citizenship and Immigration Services (USCIS) in Helena, Montana, seeks a Supervisory Immigration Services Officer (Field Office Director) to direct adjudications and naturalization programs and manage all administrative immigration programs, activities, and operations within the Field Office.

The role requires one year of specialized experience at the GS-13 level, along with the ability to provide technical and administrative oversight, safeguard national security, and establish long-range goals

Qualifications

• One year of specialized experience at or equivalent to GS-13 level.
• Experience overseeing immigration benefits and citizenship processing.
• Ability to set program goals, objectives, and long-range plans.
• Experience providing administrative support to national security in adjudications.

Responsibilities

• Provide technical and administrative oversight to subordinates in immigration benefits programs.
• Oversee adjudications, naturalization programs, and registration activities.
• Safeguard national security in immigration adjudications and maintain system integrity.
• Develop long-range plans and set actions to achieve program objectives.

Skills

Technical oversight

Administrative oversight

National security

Program goals

Education

GS-14 eligibility criteria

Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Immigration Services Officer (Field Office Director), you will direct the adjudications and naturalization programs and manage all administrative immigration programs, activities and operations within a USCIS Field Office and represent the Field Office in conferences and meetings.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 10/05/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 10/05/2026.

GS-14

You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:

• Providing technical and administrative oversight to subordinates engaged in programs administering immigration benefits and services, processing citizenship applications and family and employment based petitions and registration
• Providing administrative or logistical support to subordinates engaged in safeguarding national security in the adjudications of immigration benefits
• and ensuring the integrity of the immigration system
• Analyzing and implementing issues related to the establishment of program goals and objectives and establishing long-range work plans and determining the actions necessary to accomplish these objectives

Manage oversight for Field Office administrative functions, such as personnel management, labor relations, training, financial management, facilities, property management, health and safety, and emergency preparedness.

Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.