Passport Specialist

U.S. Department of State; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

The U.S. Department of State's Bureau of Consular Affairs, Passport Services, Boston Passport Agency is seeking a Passport Specialist to review and adjudicate passport applications. You will process applications forwarded by agents or presented by applicants, ensuring compliance with regulations.

Role requires careful analysis of eligibility, accuracy in data handling, and adherence to timeframes for processing and securing passenger documentation.

Qualifications

• One year of specialized experience at or above GS-09 equivalent.
• Ph.D. or equivalent doctoral degree or three full years of progressively higher-level graduate education.
• Combination of specialized experience and graduate education totaling 100% to qualify.

Responsibilities

• Receive, examine and adjudicate passport applications.
• Apply regulatory and precedent material to determine eligibility and disposition.

Skills

Data analysis

Regulatory interpretation

Written communication

Education

Ph.D. or equivalent doctoral degree

Three years of graduate education

Job description

This position is located in the Bureau of Consular Affairs, Passport Services, Boston Passport Agency (CA/PPT/BN). The Passport Specialist receives, examines and adjudicates applications for the issuance, amendment and replacement of passports forwarded by acceptance agents or presented by applicants or applicant representatives.

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

To qualify for the GS-11, you must meet A, B or C as follows:

A. At least one year of specialized experience, equivalent to at least the GS-09 grade level in the Federal service, that demonstrates the ability to plan and coordinate program activities and the ability to make decisions; the ability to communicate orally and to meet and deal; the ability to assemble data, analyze management problems and recommend solutions; the ability to research, interpret and apply regulatory and precedent material; the ability to communicate in writing; and the ability to interpret statistical data. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States.

B. A Ph.D. or equivalent doctoral degree or have successfully completed three full years of progressively higher-level graduate education leading to a Ph.D. degree. Major field of study should be public administration, political science, or other field related to this position.

C. A combination of specialized experience as described in A and more than two years of graduate education as described in B which totals at least one year. To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two years by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.

If you are qualifying based on education, you must submit a copy of your college transcript with your application, and if selected, an official college transcript will be required to verify education prior to employment.