Supervisory Legal Administrative Specialist

Citizenship and Immigration Services; Tustin (CA); Presencial; USD 90.000 - 110.000; Jornada completa

Descripción de la vacante

Citizenship and Immigration Services in the United States is seeking a Supervisory Legal Administrative Specialist to share responsibility for the management and technical direction of an Asylum Office, including preparation, research, resolution and processing of asylum applications and related benefits.

The role requires evaluating workflow, researching immigration documents, applying policy, and assessing customer needs, with emphasis on leadership and program oversight.

Formación

• Experience evaluating workflow processes.
• Experience researching or analyzing immigration documents.
• Applying immigration policy or law in workplace operations.
• Assessing customer needs related to immigration applications.

Responsabilidades

• Evaluate workflow processes to improve operational efficiency.
• Analyze and respond to immigration-related inquiries.

Conocimientos

Workflow analysis

Policy analysis

Customer needs assessment

Operational excellence

Descripción del empleo

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Legal Administrative Specialist, you will share responsibility for the management and technical direction of a USCIS Asylum Office, including preparation, research, resolution and processing in the office's administration of applications for asylum and other benefits.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.

DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk.

Application Deadline: The qualifications for this position must be met by 11:59 PM (Eastern Time) on 09/24/2026.

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 09/24/2026.

Application Limit: This vacancy is limited to the first 50 applications received. All applications received prior to midnight 11:59 PM (ET) of the day the application limit is reached will be accepted and considered. If the application limit is not reached by the closing date of the announcement, all applications received during the open period will be considered. Any required documents must be submitted at the time that you apply as documents will not be accepted past the day the application limit is reached, if applicable. If you choose to edit your application after it has been submitted, it will be removed from consideration until you re-submit your application. The date your application is last submitted will be used to determine whether you meet the cut‑off criteria.

GS-12

You qualify at the GS‑12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS‑11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:

• Evaluating workflow processes and implementing ways to improve operational efficiency;
• Researching or analyzing immigration documents to determine subsequent action;
• Applying immigration policy or law to workplace operations;
• Assessing customer needs and taking action related to immigration applications or inquiries.