Supervisory Medical Support Assistant

U.S. Department of Veterans Affairs; Louisville (KY); On-site; USD 55,000 - 65,000; Full time

Job summary

The U.S. Department of Veterans Affairs seeks a Supervisory Medical Support Assistant for the Robley Rex VAMC Business Office at the Greenwood Community Based Outreach Clinic.

The role handles receipt, intake, and indexing of health and administrative information in Louisville, KY. The incumbent oversees questions for lower graded staff, monitors assignments, evaluates performance, and leads multiple programs across medical centers and satellite clinics, maintaining a productive work environment

Qualifications

• Supervisory MSA duties and responsibilities.

Responsibilities

• Answer questions for lower graded staff relating to healthcare services in inpatient or outpatient settings.
• Monitor work assignments and provide evaluations of employee performance.
• Maintain efficient workflow and create a positive work environment.
• Plan and direct programs at medical centers and satellite outpatient clinics with supervisory responsibility.

Job description

The incumbent serves as a Supervisory Medical Support Assistant with the Robley Rex VAMC Business Office at the Greenwood Community Based Outreach Clinic. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information.

Duties

Supervisory MSA's are responsible for answering questions for lower graded staff relating to healthcare services in an inpatient or outpatient setting. They monitors work assignments, provides evaluations of employee performance, resolves daily workplace issues, maintains efficient workflow, and creates a positive work environment. Supervisory MSAs at this level plan and direct programs at medical centers and/or satellite outpatient clinics and have full supervisory responsibility for supervising at least one subordinate team leader or supervisor.