Supervisory Medical Administration Specialist

U.S. Department of Veterans Affairs; Murfreesboro (TN); Hybrid; USD 90,000 - 116,000; Full time

Job summary

U.S. Department of Veterans Affairs in Murfreesboro, TN seeks a Supervisory Medical Administration Specialist to lead the Business Office and implement streamlined processes across the VAMC and affiliated clinics.

The role reports to the Deputy Chief of the Business Office and focuses on improving data quality and workload reporting. The position requires overseeing staff, developing procedures, and ensuring compliance with patient administration systems, with telework eligibility and a standard

Qualifications

• There is no educational substitution at this grade level.

Responsibilities

• Track and report performance improvement and data management related activities affecting the operational efficiency and effectiveness of the program
• Develop procedures for establishing, operating, and assessing the effectiveness of patient administration and processing data quality systems
• Review the work of staff members at various stages of completion to assure compliance
• Investigates and analyzes adverse VHA patient administration and processing data quality trends or conditions and initiates corrective action
• Consults with staff and managers to identify opportunities for related data quality improvement
• Assesses the productivity, effectiveness, and efficiency of administrative support and staff activities
• Identifies and corrects problems as they pertain to capturing accurate workload information
• Develop ways to obtain or develop data tools to evaluate the operations which requires development of policies and guidelines

Job description

Supervisory Medical Administration Specialist

• Department: Department of Veterans Affairs

The primary purpose of this position is to act as the Supervisory Medical Administration Specialist to the Deputy Chief, Business Office within the Performance Management & Data Section at the Tennessee Valley Healthcare System (TVHS)

Key Responsibilities

Supervisory Medical Administration Specialist for the Business Office, reporting directly to the Chief of the Business Office. This position is primarily responsible for the implementation of streamlined processes & procedures that will systematically improve processes both within the Business Office and associated processes throughout the VAMC, including Community Clinics.

The major duties of this position include but are not limited to:

• Track and report performance improvement and data management related activities affecting the operational efficiency and effectiveness of program
• Develop procedures for establishing, operating, and assessing the effectiveness of patient administration and processing data quality systems
• Review the work of staff members at various stages of completion to assure compliance
• Investigates and analyzes adverse VHA patient administration and processing data quality trends or conditions and initiates corrective action
• Consults with staff and managers to identify opportunities for related data quality improvement
• Assesses the productivity, effectiveness, and efficiency of administrative support and staff activities
• Identifies and corrects problems as they pertain to capturing accurate workload information
• Develop ways to obtain or develop data tools to evaluate the operations which requires development of policies and guidelines

Work Schedule: Monday - Friday | 7:30 AM - 4:00 PM CT Telework: This position may be authorized for telework.

Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Administration Specialist/PD706980 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no educational substitution at this grade level.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $89508 – $116362/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-27.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.