Supervisory Program Specialist

Veterans Health Administration; Augusta (GA); On-site; USD 62,000 - 80,000; Full time

Job summary

Veterans Health Administration in Augusta, GA seeks a Supervisory Program Specialist to oversee administrative functions for Primary Care within the VA Augusta Health Care System.

The role involves supervising Medical Support Assistants (GS-5 to GS-6), coordinating care with clinical staff, and ensuring timely access to VA healthcare. Training, evaluations, and disciplinary actions are part of the duties.

Qualifications

• A transcript must be submitted with your application.
• Experience supervising Medical Support Assistants GS-5 to GS-6.
• Federal education requirements may apply for qualification.

Responsibilities

• Supervise daily staff, GS-5 to GS-6, ensuring coverage and performance.
• Provide administrative support to providers and coordinate care delivery.
• Maintain safety standards and organize mandatory training.

Skills

Staff supervision

Administrative coordination

Performance management

Disciplinary actions

Education

Transcript required

Job description

• Department: Department of Veterans Affairs

This position is located at VA Augusta Health Care System and works under the general supervision of the Chief, Health Administration Service (HAS). The Supervisory Program Specialist is the supervisor manager responsible for all administrative functions related to Primary Care.

Key Responsibilities

Duties include but are not limited to: Responsible for the daily supervision of staff, which consists of Medical Support Assistants with grades ranging from GS-5 to GS-6.

Provides administrative assistance to providers and works closely with the clinical staff to provide efficient coordination of care Responsible for completing all administrative duties associated with the delivery of administrative business functions that get Veterans timely access to VA healthcare Keeps the Chief, Health Administration Service advised of any needs or problems Identifies and works to resolve any conflicts/problems at the lowest level possible Works closely with all internal or external stakeholders to assure that efficient and quality services are rendered Responsible for organizing and scheduling all mandatory training of the administrative personnel First line supervisory responsibilities include setting performance standards, evaluations, initiating action on disciplinary matters, awards, labor relations, and approval of leave schedules Reviews work in progress or upon completion and spot checks work as deemed necessary to assess the quality of work produced by each employee Evaluates and writes performance appraisals and provides feedback to employee concerning their performance Recommends promotions, reassignments or other status changes of assigned personnel Develops and updates position descriptions and functional statements as needed Approves or disapproves leave requests and recommends action in unusual cases Inspects work area for physical hazards, unsafe conditions and takes corrective action immediately Assures that facility safety plan is maintained, updated, and reviewed by all employees Work Schedule: 8:00am - 4:30pm - Monday - Friday; Work schedule subject to change depending on the needs of the agency.

Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Specialist/PD09884A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $61722 - $80243/yr.

What is the application deadline?

Applications close on 2026-10-22.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.