Supervisory Management & Program Analyst

Veterans Health Administration

Battle Creek (MI)

On-site

USD 62,000 - 80,000

Full time

10 days ago

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Job summary

Veterans Health Administration at the Battle Creek VA Medical Center is seeking a Supervisory Management & Program Analyst within Veterans Transportation Service. The role includes supervising fourteen staff, overseeing the EHR Modernization, and improving performance and budgeting processes.

The position requires experience in supervising staff, handling travel arrangements for beneficiaries, and analyzing financial data for management reports.

Qualifications

Transcript must be submitted with your application; foreign education requires a Certificate of Foreign Equivalency.

Responsibilities

Supervises fourteen employees and oversees EHR Modernization implementation.
Ensures equity in performance standards and contractor work assessment.
Manages budget planning, travel arrangements, and BT expenditures with reporting.

Job description

Supervisory Management & Program Analyst

Department: Department of Veterans Affairs

The Battle Creek VA Medical Center is currently recruiting for a Supervisory Management & Program Analyst within Veterans Transportation Service.

Key Responsibilities

Duties: Supervises fourteen employees including the department representative for the implementation of the Electronic Health Record Modernization. The incumbent will assure reasonable equity of performance standards and rating techniques between organizational units and assure equity in assessment of contractor work. Make decisions on work problems presented by subordinates and evaluate work performance of subordinates.

Hear and resolve grievances or serious employee complaints, review and approve disciplinary actions involving non-supervisory employees, make decisions on non-routine, costly, or training needs, and requests, and recommend awards and bonuses for non-supervisory employees. Responds to the needs of the employee and the demands of the face-to-face work environment by considering multiple work arrangements including alternate work schedules.

Reporting Beneficiary Travel (BT) expenditures and projections and is expected to work on other related projects whenever appropriate. Analysis of financial data and preparation of reports for management with recommendations and explanations of trends and outliers. Provide feedback from audits to Fiscal Service, Chief of Staff Office, Medical Center Director Office, Health Administration Service, and other VA Services.

Supervises arrangement of travel for the Medical Centers BT eligible enrollees through mileage reimbursement and contracted travel modes. Monitors actual and projected expenditures and workload against the budget plan. Develops budget estimates to be used in proposals for new programs and planning efforts as requested by Medical Center management.

researches and resolves complex issues within the budget spreadsheets including but not limited to vendor issues, payment history, and rejects. Prepares reports for cab, VA drivers, ambulance, RideShare, and wheelchair services to determine annual, local mobility usage.

Process appeals related to Beneficiary Travel denials and composes Statements of the Case following determination that development is complete; explaining the issues, the applicable laws and regulations, a summary of all pertinent evidence, the decision rendered, and the reason(s) for the decision. Performs other duties as assigned. Preferred Experience: Supervising BT staff. Knowledge of VA Systems, Regulations, & VHA Directives.

Experience developing SOPs Work Schedule: Monday - Friday 8:00AM - 4:30PM. Hours may be rotated or extended based on the needs of the Medical Center and our Veterans. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Management & Program Analyst/PD920670 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $61722 – $80243/yr.

What is the application deadline?

Applications close on 2026-09-30.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.