SUPERVISORY IT SPECIALIST (AREA MANAGER)

Deputy Assistant Secretary for Information and Technology; Durham (NC); Hybrid; USD 131,000 - 171,000; Full time

Job summary

Deputy Assistant Secretary for Information and Technology in the Department of Veterans Affairs seeks an experienced Supervisory IT Specialist (Area Manager) to oversee IT End User Operations, including financial, human capital, and acquisition resources. You will lead strategy development and implementation while mentoring staff and coordinating with management and stakeholders.

The role aligns with NICE work roles for program and product support management, requiring strong leadership,

Qualifications

• Strong leadership and mentoring capabilities.
• Experience directing programs, policies and budgets.
• Excellent communication and collaboration with management and stakeholders.

Responsibilities

• Oversee resource management including financial, human capital, and acquisition resources.
• Lead development and implementation of strategies to manage IT End User Operations.
• Provide direction, leadership and mentoring to subordinate staff and project teams.

Skills

Leadership

Program management

Stakeholder comms

Negotiation

Job description

SUPERVISORY IT SPECIALIST (AREA MANAGER)

• Hiring Agency: Deputy Assistant Secretary for Information and Technology
• Department: Department of Veterans Affairs

This position is located within the Department of Veterans Affairs (VA), Office of Information and Technology (OIT). The incumbent serves as an Area Manager, providing leadership and oversight of resource management, including financial, human capital, and acquisition resources, while leading the development and implementation of strategies to effectively manage IT End User Operations.

Key Responsibilities

Major Duties: Extensive knowledge of hardware, software, peripherals, and their relationships with the operational, technical and system architectures. Identifies and resolves root causes of problems that degrade delivery of essential Information Technology services. Advanced IT concepts, methodologies and best business practices in applying solutions that will enhance operations.

Provides direction, leadership and mentoring to develop and foster the leadership and management skills of subordinate staff. Coordinates, presents, defends and negotiates programs, policies, and controversial issues of significant impact on support organization information systems. Maintain effective lines of communication with management and stakeholders.

This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: 801 - Program Manager 803 - Product Support Manager 805 - Program Auditor.

For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways Position Description/PD#: SUPERVISORY IT SPECIALIST (AREA MANAGER)/PD17824A Work Schedule: Monday-Friday, 8:00am - 4:30pm; Tour of duty may be subject to change based on organizational needs.

Compressed/Flexible: As determined by the Agency policy Telework: Adhoc telework may be authorized at management discretion. Travel Required: Up to 25% travel may be required, as needed, for this position. Virtual: This is NOT a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Physical Demands: The work in sedentary.

Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site. Travel requirement is up to 20% of the time. Some employees may carry light items, such as papers, books, or small parts, or drive a motor vehicle. The work does not require any special physical effort. Working Conditions: The work area is adequately lighted, heated, and ventilated.

The work environment involves every day risks or discomforts that require normal safety precautions. Employees may occasionally be exposed to uncomfortable conditions in such places as research and production facilities.

Requirements & Education

There is no educational substitution at this grade level.

Which agency is hiring for this position?

This position is with Deputy Assistant Secretary for Information and Technology, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $131342 – $170750/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-26.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.