Supervisory Immigration Services Officer

Citizenship and Immigration Services; Baltimore (MD); On-site; USD 80,000 - 105,000; Full time

Job summary

Citizenship and Immigration Services seeks a Supervisory Immigration Services Officer to oversee planning and conduct independent research on eligibility entitlements for immigration benefits, employment, and legal status under the Immigration and Nationality Act. This role requires evaluating complex cases with significant impact within the agency and beyond.

The position emphasizes applying regulations, ensuring accuracy, and overseeing case work to support homeland security objectives.

Qualifications

• Final determinations on difficult and sensitive immigration benefits cases that are discretionary and highly visible.
• Analyzing immigration benefits regulations and procedures for final determinations on applications/petitions.
• Experience with National Service programs and volunteer work credit criteria competencies and training.

Responsibilities

• Make final determinations on difficult immigration benefits cases that are discretionary and of great importance to the agency.
• Render immigration benefits decisions with substantial impact across federal, state, and local levels.
• Analyze new immigration benefits regulations and complex amendments related to final determinations on applications/petitions.

Skills

Final determinations

Regulatory analysis

Volunteer experience evaluation

Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Immigration Services Officer, you will conduct and oversee the planning of independent research regarding the eligibility entitlements of persons seeking immigration benefits, employment, and/or legal status under the Immigration and Nationality Act.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 10/05/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 10/05/2026. GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

You must have experience performing all of the following duties:

• Making final determinations on difficult and sensitive immigration benefits cases that are discretionary, precedent-setting, highly visible, and are of great importance to the agency.
• Rendering immigration benefits decisions that have substantial impact to a wide range of agencies at the federal, state and local levels.
• Analyzing new immigration benefits regulations and complex technical amendments as well as procedures for making final determinations on applications/petitions for immigration benefits.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.