SUPERVISORY HEALTH SYSTEM SPECIALIST

U.S. Department of Defense; Joint Base Lewis-McChord (WA); On-site; USD 120,000 - 170,000; Full time

Job summary

The U.S. Department of Defense is seeking a senior Health IT leader to oversee EHR operations across patient registration, scheduling, referrals, and revenue cycle.

This role requires directing an enterprise-wide portfolio of about 20 projects and 100+ change requests to ensure seamless MHS GENESIS performance. The position develops strategic health IT plans aligned with senior leadership priorities, coordinates revenue cycle policies, and liaises with PEO DHMS, FEHRM, and VHA to promote

Qualifications

• Experience leading health IT programs and EHR operations.
• Ability to manage large, enterprise-wide portfolios.
• Leadership in information governance and interoperability.

Responsibilities

• Oversees EHR business operations across patient registration, scheduling, referrals, and revenue cycle.
• Manages an enterprise-wide portfolio of ~20 projects and 100+ change requests.
• Develops tactical and strategic health IT plans aligned with leadership priorities.
• Directs revenue cycle policy development and end-to-end implementation.
• Liaises with PEO DHMS, FEHRM, and VHA to promote interoperability.
• Represents DHA on federal governance committees and negotiates cross-agency issues.
• Plans, directs, and evaluates work of subordinate Health System Specialists.
• Develops performance plans and handles personnel actions.

Skills

Health IT governance

EHR operations

Revenue cycle management

Stakeholder liaison

Project portfolio management

Education

Master's degree in Health Informatics

Job description

About the Position:

This position is located at either Falls Church, Virginia, Joint Base Lewis McChord, Washington OR San Antonio, Texas with the Defense Health Agency under the policy guidance and direction of the Assistant Secretary of Defense for Health Affairs.

This is a Direct Hire Solicitation

• Salary negotiation may be available for those candidates who are new to Federal service.
• Leave accrual negotiation may be available for those candidates who are new to Federal service.

Duties

• Serves as a senior subject matter expert and top agency authority for Federal Electronic Health Record (EHR) business operations, including patient registration, appointment scheduling, referral management, and revenue cycle configuration.
• Manages an enterprise-wide business informatics portfolio of approximately 20 projects and over 100 change requests that impact MHS GENESIS and Revenue Cycle operations across the Military Health System (MHS).
• Develops and implements both tactical and strategic plans for health IT solutions based on the priorities of senior leadership, ensuring alignment with organizational goals.
• Directs the end-to-end development, coordination, and enterprise-wide implementation of Revenue Cycle policies, procedures, and standardized workflows for the Defense Health Agency (DHA).
• Acts as the principal liaison with the Program Executive Office, Defense Healthcare Management Systems (PEO DHMS), the Federal Electronic Health Record Modernization Office (FEHRM), and the Veterans Health Administration (VHA).
• Represents the DHA on federal governance and oversight committees, using expertise and negotiation to ensure DHA equities are represented, resolve cross-agency governance issues, and promote interoperability.
• Plans, directs, and evaluates the work of subordinate Health System Specialists.
• Develops performance plans, assigns priorities, provides advice and instruction, resolves grievances, and recommends personnel actions such as selections and promotions.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
• Up to 25% Business Travel required.