SUPERVISORY HEALTH SYSTEM SPECIALIST

U.S. Department of Defense; San Antonio (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

U.S. Department of Defense seeks a skilled Healthcare Administration Manager based at Brooke Army Medical Center, Fort Sam Houston, San Antonio, TX.

The role oversees day-to-day operations, staff, and coordination of clinical and administrative functions to assure high-quality, compliant patient care. Responsibilities include optimizing panels and schedules, advising on personnel matters, and maintaining Joint Commission and PCMH standards.

Qualifications

• Appointment may be subject to a suitability or fitness determination.
• A Personnel Security Investigation is required.
• One-year supervisory probationary period required.
• Seasonal influenza vaccinations or recognized exemption required.
• A pre-placement medical examination is required.
• Immunization screening is required; Hepatitis B immunization may be required for positions with direct patient contact.

Responsibilities

• Manages day-to-day operations of the practice, including access management, business planning, personnel/resource management, safety, compliance, training, customer service, information management and analytics.
• Collaborates with nursing and clinical leads to ensure delivery of comprehensive, continuous, coordinated care.
• Manages business operations for a complex medical practice; provides guidance on regulations and policies.
• Applies advanced healthcare administration knowledge to maximize practice performance for enrollment, access, and workload.
• Coordinates panel sizes, clinician availability, appointing rules/templates and schedules.
• Serves as liaison between clinics personnel and the parent MTF on civilian personnel management and manpower utilization.
• Ensures compliance with Joint Commission ambulatory care standards for accreditation and PCMH standards.
• Participates in interviews, selection, onboarding; advises leadership on civilian personnel matters such as promotions, performance evaluations, awards, disciplinary actions, and grievances.
• Provides first level supervision to administrative staff; develops performance plans, evaluates work performance, investigates grievances and implements action.

Job description

About the Position:

This position is located within Brooke Army Medical Center on Fort Sam Houston in San Antonio, Texas

• A recruitment or relocation incentive may be authorized.
• Salary negotiation may be available for those candidates who are new to Federal service.
• Student Loan repayment may be authorized.
• Non-Federal work experience may be creditable for leave purposes.
• This is a Direct Hire Solicitation

Duties

• Manages day-to-day operations of the practice, scope of responsibility includes: access management, business planning, personnel/resource management, safety, compliance, training, customer service, information management and analytics.
• Works collaboratively with nursing and clinical leads in areas of population health, practice management, and clinical practice to ensure delivery of comprehensive, continuous, coordinated care consistent with the practice.
• Manages business operations for a complex, multi-faceted medical practice; provides guidance to, and answers inquiries concerning the interpretation and application of regulations and policies.
• Applies an advanced knowledge of healthcare administration and business practices to maximize practice performance for enrollment, access, and workload in support of the organization performance plan goals.
• Ensures that panel sizes, clinician availability, appointing rules and algorithms, appointing templates and schedules are coordinated and optimized.
• Serves as action officer between clinics personnel and the parent MTF pertaining to all aspects of civilian personnel management, reorganization, organization structuring, position management, and manpower utilization.
• Ensures services maintains compliance with Joint Commission (TJC) ambulatory care standards for accreditation and Patient Centered Medical Home (PCMH) standards for certification promoting consistent delivery of quality and safe health care.
• Participates in interviews, selection, and on-boarding of employees; advises leadership on civilian personnel matters such as promotions, performance evaluations, awards, disciplinary actions, and employee grievances.
• Provides first level supervision to administrative staff; develops performance plans, evaluates work performance of subordinates, investigates and/or hears employee grievances or serious complaints and implements or recommends appropriate action.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• One-year supervisory probationary period required. A one-year probationary period is required if the selectee has not previously met this requirement.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• A pre-placement medical examination is required.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position