Supervisory Health System Specialist

Defense Health Agency (DOD); San Antonio (TX); Presencial; USD 128.000 - 187.000; Jornada completa

Descripción de la vacante

Defense Health Agency seeks a Health System Specialist (GS-14) to oversee EHR business operations across MHS GENESIS and Revenue Cycle. The role manages an enterprise-wide portfolio of projects and change requests, coordinating cross-functional teams to align IT initiatives with DHA goals.

The position offers situational telework and up to 25% travel. A Secret clearance is required and the incumbent will supervise health system staff and senior professionals.

Formación

• One year of specialized experience managing electronic health record business processes for an enterprise; formulating strategic plans to optimize healthcare operations; directing cross-functional teams to resolve complex system issues; supervising healthcare administrative staff.

Responsabilidades

• Serve as senior SME and authority for EHR business operations including patient registration, appointment scheduling, referral management, and revenue cycle configuration.
• Manage enterprise-wide portfolio of ~20 projects and 100+ change requests affecting MHS GENESIS and Revenue Cycle operations across the Military Health System.
• Develop and implement tactical and strategic health IT plans aligned with senior leadership priorities.
• Direct end-to-end development and implementation of Revenue Cycle policies and standardized workflows for DHA.

Conocimientos

EHR operations

Revenue cycle management

Cross-functional leadership

Healthcare IT knowledge

Herramientas

MHS GENESIS

FEHRM

Descripción del empleo

Summary

This description is a modern federal job posting for a Health System Specialist (GS 14) at the Defense Health Agency with locations in Falls Church, VA; Joint Base Lewis-McChord, WA; San Antonio, TX. It is a direct hire solicitation and not a competitive one.

About the Position:

This position is located at either Falls Church, Virginia, Joint Base Lewis McChord, Washington OR San Antonio, Texas with the Defense Health Agency under the policy guidance and direction of the Assistant Secretary of Defense for Health Affairs.

Key Facts

Salary: $127,624 – $187,093 per year

Pay scale & grade: GS 14

Promotion potential: None

Full-time, Permanent appointment type.

Travel Required: 25% or less – Up to 25% Business Travel required.

Telework eligible: Yes – This position may be eligible for situational telework. Telework approval will be determined by your immediate supervisor or manager following the agency’s telework policy and guidance. If participating in the telework program, you will be required to sign a telework agreement detailing agency telework policy requirements, working conditions, and expectations for the position.

Remote job: No

Relocation expenses reimbursed: No

Federal service type: Competitive Service

Supervisory status: Yes

Represented by a union: No

Drug test: No

Security clearance: Secret

Position sensitivity and risk: Noncritical-Sensitive (NCS)/Moderate Risk. Jobs require a background check and some require a security clearance. The type depends on the job. Background check type: National security.

Financial disclosure required: No

Announcement number: HQKF-27-13108041-DHA

Control number: 891342500

This job is open to the public. U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

• Serves as a senior subject matter expert and top agency authority for Federal Electronic Health Record (EHR) business operations, including patient registration, appointment scheduling, referral management, and revenue cycle configuration.


• Manages an enterprise-wide business informatics portfolio of approximately 20 projects and over 100 change requests that impact MHS GENESIS and Revenue Cycle operations across the Military Health System (MHS).


• Develops and implements both tactical and strategic plans for health IT solutions based on the priorities of senior leadership, ensuring alignment with organizational goals.


• Directs the end-to-end development, coordination, and enterprise-wide implementation of Revenue Cycle policies, procedures, and standardized workflows for the Defense Health Agency (DHA).


• Acts as the principal liaison with the Program Executive Office, Defense Healthcare Management Systems (PEO DHMS), the Federal Electronic Health Record Modernization Office (FEHRM), and the Veterans Health Administration (VHA).


• Represents the DHA on federal governance and oversight committees, using expertise and negotiation to ensure DHA equities are represented, resolve cross-agency governance issues, and promote interoperability.


• Plans, directs, and evaluates the work of subordinate Health System Specialists.


• Develops performance plans, assigns priorities, provides advice and instruction, resolves grievances, and recommends personnel actions such as selections and promotions.

Requirements

Conditions of employment:

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.


• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.


• Up to 25% Business Travel required.

Qualifications

Who May Apply: US Citizens. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

One year of specialized experience which includes managing electronic health record business processes for an enterprise; AND formulating strategic plans to optimize healthcare business operations; AND directing cross-functional teams to resolve complex system issues; AND supervising a team of healthcare administrative professionals. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-13).

Education

This job does not have an education qualification requirement.

Additional Information

• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.


• You will be required to provide proof of U.S. Citizenship.


• This position may require a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.


• Direct Deposit of Pay is required.


• This position requires you to submit a Public Financial Disclosure Report (OGE 278) or a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter.


• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.


• Multiple positions may be filled from this announcement.


• Salary includes applicable locality pay or Local Market Supplement.


• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.


• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Benefits information is available through agency resources.

Agency contact information

Army Applicant Help Desk

Website: https://portal.chra.army.mil/hr_public?id=app_inq

Address: KF-DDAAFC DHA HQs, DO NOT MAIL, Falls Church, VA 22042, US

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request