Supervisor, Zoological Care

SeaWorld; Orlando (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Dependent and Health Care Flexible SPA

Employee Assistance Program

Legal Assistance Plan

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic Ambassadors at Discovery Cove Orlando and SeaWorld Orlando to help care for animals and deliver memorable guest experiences.

Ideal candidates will have strong leadership, a biology background, and be able to work in water environments. This on-site role requires flexible hours, physical stamina, and commitment to safety and teamwork.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Leadership experience and strong communication skills are essential.
• Ability to swim and work in/around water; comfortable with outdoor conditions.

Responsibilities

• Supervise safety guidelines in all animal areas.
• Oversee training and safety procedures and communicate daily priorities.
• Staff scheduling to ensure proper staffing of animal areas.
• Develop team members through coaching and example.
• Contribute to design of new habitats, tours, and experiences.
• Provide materials to fulfill animal and area needs.
• Recognize and reward staff morale and performance.
• Maintain excellent guest relations and satisfaction.
• Design and implement behavioral programs.
• Perform other duties as assigned.

Skills

Leadership experience

Written & verbal communication

Swim around water

Stand for long periods

Lift 50 pounds

Heights tolerance

Protective gear training

Education

High school diploma or equivalent

Bachelor’s degree in Biology or related field

Job description

At Discovery Cove Orlando, we’re passionate about caring for animals. In fact, we’ve already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

At SeaWorld Orlando, we’re passionate about caring for animals. In fact, we’ve already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

• Supervise safety guidelines in all animal areas
• Oversee the teaching of proper husbandry procedures, training methods and safety guidelines through active participation
• Ensure open communication between management and all members of the department, making them aware of all daily priorities and changes with responsibility for information exchange follow-up
• Responsible for proper staffing of animal areas through effective scheduling
• Oversee the development of area team members through active communication, critique and example as well as teaching cooperation skills by example and through instruction with members of the Zoological Operations
• Take an active role in both concept and design of new animal habitats, tours and experiences working in conjunction with other departments as necessary
• Provide staff with materials necessary to fulfill animal and area needs (i.e., reading material, video, safety equipment, supplies, and departmental manuals)
• Recognize and reward good employee morale and motivation in an assigned area and assist in the evaluation of departmental employees including annual performance evaluations and development plans
• Responsible for excellent guest relations and satisfaction
• Responsible for design and implementation of effective proactive and reactive behavioral programs
• Perform other duties as assigned

What it takes to succeed:

• High school diploma or equivalent
• Bachelor’s degree in Biology or a related field preferred
• Leadership experience preferred
• At least 21 years old
• Possession of a valid state driver’s license
• At least 7 years relevant experience
• At least 2 year’s experience at Senior 1 level
• SCUBA certified and be able to complete annual physical swim competency review
• Ability to complete provided CPR training
• Excellent written and verbal communication skills
• Ability to swim and work in/around water
• Ability to stand for long periods of time
• Ability to lift, push and pull 50 pounds
• Comfortable with heights
• Comfortable with exposure to noise, vibrations and motionAbility to train on and properly use protective gear
• Comfortable working around fumes/dust/odor
• Comfortable working around chemicals
• Ability to work indoors and outdoors in all weather conditions and temperature extremes
• Available to work varying shifts/hours including opening, mid, and closing shifts, nights, weekends, and holidays based on business needs

The perks of the position:

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

The perks of the position:

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.