Supervisor, Warehouse (Merchandise)

Entertainment Places; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a leading entertainment company where you will supervise warehouse operations, ensuring exceptional service and safety standards. This role is perfect for a dedicated individual with leadership experience and a passion for delivering memorable guest experiences. You will manage inventory, train staff, and maintain a positive work environment. Enjoy a variety of perks including paid time off, complimentary park tickets, and comprehensive health benefits. If you're ready to make a difference in a fun and exciting atmosphere, this opportunity is for you!

Benefits

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Employee Assistance Program

Qualifications

• Must have previous warehouse experience and a valid Florida driver’s license.
• Leadership experience preferred with excellent communication skills.

Responsibilities

• Supervise storage venues ensuring service, safety, and quality.
• Oversee inventory quality and assist in training ambassadors.

Skills

Leadership

Communication Skills

Inventory Control

Safety Compliance

Customer Service

Education

High School Diploma or equivalent

Tools

SAP

MMS System

Job description

Supervisor, Warehouse (Merchandise) page is loaded

Supervisor, Warehouse (Merchandise)

Apply locations Busch Gardens Tampa time type Full time posted on Posted 6 Days Ago job requisition id JR122525

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do:

You will supervise one or more storage venues with a focus on exceeding service, safety, and quality expectations. You will be responsible for generating significant revenue volume while also fostering a positive atmosphere and ensuring the highest level of Ambassador performance and guest service. You will:

• Oversee and assist in the receiving, labeling, storage, and distribution of all warehouse goods.
• Responsible for inventory quality and control of merchandise and culinary products.
• Communicate daily with all levels of leadership.
• Process daily paperwork in SAP or MMS system.
• Assist Warehouse leader with the training of ambassadors and assistant supervisors while ensuring and complying with all SEA grooming guidelines and employment standards
• Supervise and counsel ambassadors and assistant supervisors will be ensuring proper training and development in accordance with SEA guidelines
• Complete appropriate paperwork and administer developmental documentation
• Establish and maintain a positive atmosphere which ensures the highest level of ambassador engagement
• Comply with the area opening and closing procedures and ensure all ambassadors and assistant supervisor complete tasks within a timely manner
• Consistently practice safe work habits including the use of Personal Protection Equipment (PPE), lifting, and reporting unsafe situations
• Maintain a safe and clean working environment for guests and ambassadors
• Maintain and enforce company standards and policies.

What it takes to succeed:

• Must be at least 18 years old
• Must be able to lift 50-100 lbs.
• Must have a valid Florida drivers’ license
• Previous warehouse experience required
• One (1) year of leadership experience with no significant performance deficiencies within last 6 months or equivalent external experience preferred
• High School Diploma or equivalent preferred
• Must be a focused individual who can complete tasks independently, but also possess the ability to work within a group and lead multiple personnel
• Must be knowledgeable in all areas of the department including ambassador and supervisory roles
• Must have excellent communication skills
• Must be able to work a flexible schedule including weekends and holidays
• Must be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines
• Must be willing to comply and ensure all ambassadors comply with all SEA grooming guidelines and employment standards
• Merchandise Warehouse hours: Monday - Friday 7:30am - 3:30pm

The perks of the position:

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

About United Parks & Resorts

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.