Supervisor - Virginia State University

Thompson-Hospitality; Petersburg (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Virginia State University in Petersburg seeks a Supervisor for its campus dining facility to lead front-of-house operations, supervise staff, and ensure exceptional service.

You will train new team members, manage scheduling, inventory, and costs, and collaborate with campus partners to optimize dining efficiency.

We value hospitality, attention to detail, and strong communication in a fast-paced environment; equal opportunity employer.

Qualifications

• Proven supervisory experience in a dining/food service environment.
• Strong interpersonal and communication abilities.
• Experience in managing dining facility operations, inventory, and service standards.
• Aptitude for problem-solving and maintaining smooth operations.
• Ability to adapt to fast-paced, changing environments.

Responsibilities

• Supervise and coordinate dining facility staff, delegating tasks for smooth operations and service quality.
• Train staff on customer service, complaint resolution, and customer satisfaction.
• Oversee daily operations including scheduling, inventory, and waste reduction to control costs.
• Conduct training for new and current employees on safety, service protocols, and tasks.
• Ensure compliance with food safety, health, and university policies for a safe dining environment.

Skills

Supervisory experience

Interpersonal/communication

Dining facility operations

Problem solving

Adaptability

Job description

Overview

Join our team as a Supervisor at Virginia State University! As a supervisor in our college dining facility, you'll lead front-of-house operations, ensuring exceptional dining experiences for our campus. You'll oversee and guide a team, manage daily tasks, handle customer inquiries, and drive staff performance. Your role includes training new staff and collaborating to enhance dining efficiency. If you're passionate about hospitality and detail-oriented, we invite you to apply for the position of Supervisor and be an instrumental part of our college dining team.

Responsibilities

• Supervise and coordinate dining facility staff, assigning tasks and providing guidance for smooth operations and service quality.
• Train and instruct staff on customer service, complaint resolution, and maintaining customer satisfaction.
• Manage daily operations, including scheduling, inventory, and waste reduction to optimize efficiency and control costs.
• Conduct training for new and current employees on safety, service protocols, and job-specific tasks.
• Ensure compliance with food safety, health, and university policies for a safe dining environment.

Qualifications

• Proven supervisory experience in food service, showcasing leadership, team management, and organizational skills.
• Strong interpersonal and communication abilities to enhance the dining experience for staff and customers.
• Proficiency in dining facility operations, including food prep, service standards, inventory management, and compliance with health and safety regulations.
• Aptitude for problem-solving, decision-making, and maintaining smooth operations.
• Adaptability in managing staff and operations within a fast-paced dining environment, handling changing priorities and diverse situations.

Who We Are:

Virginia State University (VSU) is a historically Black university located in Petersburg, Virginia, USA. Founded in 1882, it has a long history of providing education and opportunities to African American students. VSU offers a diverse array of undergraduate and graduate programs, emphasizing academic excellence, research, and community engagement, and it continues to play a vital role in empowering students and contributing to the advancement of society.

Thompson Hospitalityis of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.