Supervisor, Training & Development – Multimedia Design

Jobtailor; Town of Florida (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

Navy Federal Credit Union is seeking a Training and Development professional to plan, organize, and supervise daily activities aligned to training objectives in a branch setting.

The role focuses on creating a learner-centric curriculum, driving strategic initiatives, and leading projects to improve efficiency. The incumbent may serve as Acting Manager when needed.

Qualifications

• Bachelor's degree in a related field, or the equivalent combination of education, training and experience.

Responsibilities

• Assist in planning, organizing, and supervising day-to-day operational activities to achieve branch and division training and development objectives.
• Direct the development and implementation of a learner centric curriculum and associated resources to support Navy Federal's strategic goals and mission.
• Initiate process/procedural recommendations and lead moderately complex projects to improve branch efficiency.
• Act as Assistant Manager/Manager in the incumbent's absence.

Skills

Instructional theories

Educational psychology

Training campaign execution

Systems analysis

Database skills

Presentation skills

Project tracking tools

Time management

Organizational skills

Critical thinking

Education

Bachelor's degree in a related field

Tools

Microsoft Access

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Collaboration Tools

Job description

• Assist in planning, organizing, and supervising the day-to-day operational activities to achieve branch and division training and development objectives.
• Direct the development and implementation of a learner centric curriculum and associated resources to support Navy Federal's strategic goals and mission.
• Initiate process/procedural recommendations and lead moderately complex projects to improve overall branch efficiency.
• Act as Assistant Manager/Manager in the incumbent's absence.

Requirements

• Working knowledge of principles and processes for measuring and evaluating program and individual effectiveness and developing alternative corrective actions
• Working knowledge of instructional theories, educational psychology, educational theory, tools and resources
• Significant experience in designing and executing multifaceted training campaigns
• Significant experience managing presentation and publication production projects
• Significant experience in online publishing and project tracking tools and programsExperience in implementing strategic initiatives at the tactical level
• Experience in supervising and/or leading professional employees
• Experience in evaluating the effectiveness of courses, learning products and delivery methods
• Experience demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
• Experience in leading large projects/initiatives and managing multiple priorities simultaneously which have business risk and impact
• Significant experience in time management and organizational skills
• Advanced skill in assessing organizational training needs and researching topics for course development
• Advanced skill to successfully influence, lead and /or guide others towards goals
• Effective skill presenting findings, conclusions, alternatives and information clearly and concisely
• Effective skill in results-oriented leadership in a challenging environment
• Advanced skill in systems analysis and design techniques
• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully
• Advanced problem solving, collaboration, critical thinking, team building, and presentation skills
• Advanced verbal, interpersonal and written communication skills
• Advanced database, word processing, spreadsheet, and presentation software skills and collaboration tools (e.g., Microsoft Access, Excel, Word, PowerPoint, etc.)
• Bachelor's degree in a related field, or the equivalent combination of education, training and experience

Core Competencies

Demonstrates advanced skills in designing and executing training programs, evaluating their effectiveness, and leading projects that align with strategic initiatives. Proficient in systems analysis, organizational training needs assessment, and effective communication across various stakeholders.

Highest-signal resume keywords

• Training Program Design
• Project Management
• Organizational Training Needs Assessment
• Effective Communication
• Leadership and Team Building

ATS Optimization Keywords

Hard Skills

• Instructional Theories
• Educational Psychology
• Training Campaign Execution
• Systems Analysis
• Database Skills
• Presentation Skills
• Project Tracking Tools
• Time Management
• Organizational Skills
• Critical Thinking

Soft Skills

• Decision-Making
• Problem Solving
• Collaboration
• Interpersonal Skills
• Creativity

Industry Keywords

• Learner Centric Curriculum
• Training and Development Objectives
• Strategic Initiatives
• Branch Efficiency
• Thought Leadership

Tools & Technologies

• Microsoft Access
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Collaboration Tools