- Assist business unit management in developing, modifying, and executing action plans, policies, standards, and processes
- Optimize resources while maintaining strategic, financial, and member service goals
- Plan, deploy, and measure marketing effectiveness with internal and external stakeholders
- Monitor industry shifts and recommend actions to maintain competitive product and service positioning
- Evaluate the portfolio to identify opportunities to improve programs, products, and services
- Provide strategic analysis and recommendations to senior department leadership
- Analyze technology and financial market trends and competitive strengths, weaknesses, opportunities, and threats
- Develop performance measurement improvement plans and action plans to address operational gaps
- Manage initiatives from inception through implementation
- Perform qualitative and quantitative analysis using analytical techniques, tools, models, and simulation
- Build financial forecasts, cost analyses, and Front Office reports
- Serve as subject matter expert on product functions and related products and services
- Resolve complex and unique problems and collaborate with partners to develop and deliver solutions
- Collaborate with Member Research & Intelligence and Product Marketing on email campaign strategies
- Participate in complex interdepartmental initiatives with significant business risk and impact
- Lead project teams, ensure quality and consistent performance, meet schedules, and resolve complex problems
- Provide leadership and guidance for successful business unit project implementation
- Train department staff and business partners
- Perform other duties as assigned
Requirements
- Advanced knowledge of business-unit products, services, processes, requirements, and systems
- Advanced knowledge of state and Federal laws, industry regulations, principles, practices, and company policies
- Advanced knowledge of banking and financial industry trends, products, and services
- Ability to synthesize analysis results, develop recommendations, and present solutions to unique and complex problems
- Significant experience collaborating across organizational boundaries and building cross-functional partnerships
- Significant experience leading large projects and initiatives with business risk and impact
- Demonstrated track record managing multiple initiatives and changing requirements and priorities
- Advanced strategic-thinking skill to develop comprehensive marketing plans
- Effective skill building strategic, execution-focused plans and alliances with partner leadership
- Skill producing desired results and achieving goals and objectives
- Innovative problem-solving and decision-making skills
- Advanced verbal and written communication skills
- Effective diplomatic interaction with staff, management, vendors, and members
- Advanced influencing, negotiating, and persuasion skillsAdvanced skill influencing, leading, and guiding others toward goals
- Effective use of PCs and related software packages
- Bachelor's degree in Business, Finance, or related field, or combination of training, education, and experience
- Must be authorized to work in the United States without current or future sponsorship
- Desired: Advanced knowledge of NCUA regulations
- Desired: Advanced knowledge of Navy Federal functions, philosophy, operations, and organizational objectives
- Desired: Significant experience working with leadership and management in diverse and complex operational environments
- Desired: Master's degree in Business, Finance, or related field
- Monday–Friday availability, 8:00 AM–4:30 PM
Core Competencies
Demonstrates advanced knowledge of banking and financial industry trends, products, and services, along with the ability to develop strategic marketing plans and lead cross-functional initiatives. Proven expertise in synthesizing analysis results and providing actionable recommendations to address complex business challenges.
Highest-signal resume keywords
- Advanced Knowledge Of Banking And Financial Industry Trends
- Strategic Thinking And Marketing Plan Development
- Project Management And Initiative Leadership
- Cross-Functional Collaboration And Partnership Building
- Advanced Verbal And Written Communication Skills
ATS Optimization Keywords
Hard Skills
- Performance Measurement Improvement
- Qualitative And Quantitative Analysis
- Financial Forecasting And Cost Analysis
- Action Plan Development
- Regulatory Knowledge Of State And Federal Laws
- NCUA Regulations Knowledge
- Business Unit Product Expertise
- Analytical Techniques And Tools
- Email Campaign Strategy Development
- Operational Gap Analysis
Soft Skills
- Innovative Problem-Solving
- Effective Negotiation And Persuasion
- Diplomatic Interaction
- Leadership And Guidance
- Collaboration And Team Building
Industry Keywords
- Banking Industry
- Financial Services
- Business Unit Management
- Market Positioning
- Operational Environments
- Member Service Goals
- Strategic Analysis
- Interdepartmental Initiatives
- Complex Problem Resolution
- Business Risk Management
Tools & Technologies
- PCs And Related Software Packages