Supervisor - Talladega College

Thompson Hospitality; Talladega (AL); Sur place; USD 40 000 - 55 000; Plein temps

Résumé du poste

Talladega College is seeking a Supervisor for its campus dining facility. You will lead front-of-house operations, guide a team, and ensure smooth service during meals.

You will also monitor staff performance and collaborate with campus partners to optimize dining experiences. Your role includes training new staff, handling customer inquiries, managing schedules, inventory, and waste reduction while upholding food safety standards and university policies.

Qualifications

• Supervisory experience in a food service or dining environment.
• Strong customer service and communication abilities.
• Knowledge of health, safety, and university policies.
• Ability to train staff and improve efficiency.

Responsabilités

• Supervise dining facility staff and ensure service quality.
• Train staff on customer service and safety protocols.
• Manage scheduling, inventory, and waste reduction.
• Oversee daily operations and maintain compliance with policies.
• Address customer inquiries and resolve issues promptly.

Connaissances

Supervisory experience

Leadership

Interpersonal skills

Operations proficiency

Problem solving

Adaptability

Description du poste

Overview

Join our team as a Supervisor at Talladega College! As a supervisor in our college dining facility, you’ll lead front-of-house operations, ensuring exceptional dining experiences for our campus. You’ll oversee and guide a team, manage daily tasks, handle customer inquiries, and drive staff performance. Your role includes training new staff and collaborating to enhance dining efficiency. If you’re passionate about hospitality and detail-oriented, we invite you to apply for the position of Supervisor and be an instrumental part of our college dining team.

Responsibilities

• Supervise and coordinate dining facility staff, assigning tasks and providing guidance for smooth operations and service quality.
• Train and instruct staff on customer service, complaint resolution, and maintaining customer satisfaction.
• Manage daily operations, including scheduling, inventory, and waste reduction to optimize efficiency and control costs.
• Conduct training for new and current employees on safety, service protocols, and job-specific tasks.
• Ensure compliance with food safety, health, and university policies for a safe dining environment.

Qualifications

• Proven supervisory experience in food service, showcasing leadership, team management, and organizational skills.
• Strong interpersonal and communication abilities to enhance the dining experience for staff and customers.
• Proficiency in dining facility operations, including food prep, service standards, inventory management, and compliance with health and safety regulations.
• APTITUDE for problem-solving, decision-making, and maintaining smooth operations.
• Adaptability in managing staff and operations within a fast-paced dining environment, handling changing priorities and diverse situations.

Who We Are

Talladega College is a private historically Black college located in Talladega, Alabama, USA. Established in 1867, it holds the distinction of being Alabama’s oldest private historically Black college. Talladega College offers a range of undergraduate programs, promoting academic excellence, cultural enrichment, and social responsibility among its students.

We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.