Supervisor - Tommy Bartlett Exploratory

Ripley Entertainment Inc.

Wisconsin Dells (WI)

On-site

USD 17,000 - 22,000

Part time

2 days ago
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Job summary

Ripley Entertainment Inc. is seeking a part-time supervisor for Tommy Bartlett Exploratory in Wisconsin Dells. The role focuses on maintaining guest services, show standards, safety, cleanliness, and adherence to company policies.

You will assist with cash handling and cover closing shifts as needed. The supervisor ensures a guest-friendly environment, trains staff on standards, and supports management with daily operations, including opening and closing tasks and coordinating floor coverage on

Qualifications

  • Experience delivering high-quality guest service.
  • Ability to manage multiple tasks and priorities.
  • Proficiency with cash handling and deposits.
  • Familiarity with POS systems and basic computer use.

Responsibilities

  • Greet guests and uphold outstanding guest service standards.
  • Communicate guest service standards.
  • Maintain show standards, displays, safety, signing standards, and cleanliness.
  • Follow all company policies and procedures.
  • Assist in tasks including cash management (safe, cash outs, deposits, etc…).
  • Perform other duties as assigned by Management.
  • Relieve lunch breaks and cover floor shifts when needed.

Skills

Guest services
Team leadership
POS systems
Communication
Documentation
Ladder safety
Cash handling

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administration Part Time Hourly Wisconsin Dells, WI, US

JOB DESCRIPTION

Tommy Bartlett Exploratory is now hiring a supervisor for our location in Wisconsin Dells!

Basic Function:

A Supervisor is responsible for maintaining Guest Services. They are responsible for the various tasks involved in the overall opening, daily, and closing operations of the attraction as well as responsible for upholding cleanliness and safety standards of the facility. The position would be needed for more closing shifts.

1. Ensure that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, exhibit knowledge and all other components of Guest Service.

2. Communicate the Guest Service standards.

3. Maintain all show standards, display presentation, maintenance, safety, signing standards, and cleanliness.

4. Maintain adherence to all Company policies and procedures.

5. Assist in the management of tasks including cash management (safe, cash outs, deposits, etc…).

6. Any other duties as assigned by Management.

7. Will be responsible to help with relieving for lunch breaks as well as working floor shifts when needed.

  • Management: the ability to organize and manage multiple priorities.
  • Quality oriented and attention to detail.
  • Ability to process information/merchandise through systems and POS Register systems.
  • Ability to communicate with associates and guests.
  • Ability to read, count, and write to accurately complete all documentation.
  • Ability to operate and use all equipment necessary to run an attraction.
  • Ability to climb ladders.
  • Ability to move or transfer supplies throughout the attraction generally weighing 0 - 50 pounds.
  • Ability to work varied hours/days as business dictates especially weekends.
  • Must be a team player and help with all daily tasks to upkeep facility to maintain the highest standards of cleanliness and safety.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.

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