Supervisor, Tea Around Town

TopView Sightseeing; Dallas (TX); On-site; USD 46,000 - 58,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

TopView Sightseeing is hiring a Supervisor in Dallas, TX, to join their team for a unique tea experience. Responsibilities include managing daily staff schedules, assisting with ticketing, and ensuring successful operations for the tea bus. Ideal candidates should have previous customer service experience and the ability to work in a fast-paced environment. This role offers both full-time and part-time positions with flexible scheduling options, promising a rewarding opportunity to deliver exceptional service.

Qualifications

• Minimum of 2 years of customer service experience preferred.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Knowledge of culinary terminology and food preparation techniques is beneficial.

Responsibilities

• Coordinate daily schedules and ensure appropriate coverage for staff.
• Assist with ticket scanning and customer boarding.
• Ensure all materials needed for the day are sent with the Tea bus.

Skills

Customer service

Time management

Flexibility

Leadership

Job description

Tea Around Town Dallas is looking for self-sufficient, attentive, and hard working individuals to join our supervisory team on our brand new experience!

Individuals should be flexible with schedules, able to balance a few tasks at once, and provide clear and concise leadership to our teams of singing servers on board the tea bus.

Both Full-Time and Part-Time work is available.

Prior experience with improv or interactive children's theater are a plus.

Supervisor Responsibilities:

• Coordinate daily schedules and ensure appropriate coverage for staff.
• Coordinate and confirm daily catering pick up.
• Ensure all materials needed for the day are sent with the Tea bus.
• Provide relief where needed amongst staff.
• Jump in to help cover any call outs.

Ticket scanning, customer boarding, and inventory reporting:

• Assist with ticket scanning and customer boarding.
• Report any inventory/bus needs.

Experience:

• Previous experience in the hospitality or food service industry is preferred.
• Knowledge of culinary terminology and food preparation techniques is beneficial.
• Strong time management skills to prioritize tasks effectively.
• Excellent customer service skills to provide a positive experience for guests.
• Ability to work in a fast paced environment while maintaining attention to detail.
• Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
• If you are a friendly, customer oriented individual with a passion for providing exceptional guest service, we would love to hear from you.

Job Types:

• Full-time, Part-time

Pay: From $23.00 per hour
Expected hours: 25–40 per week
Benefits: Flexible schedule
Shift: 10 hour shift, 8 hour shift, Day shift, Evening shift, Morning shift
Experience: Customer service: 2 years (Preferred)
Ability to Commute: Dallas, TX (Required)
Ability to Relocate: Dallas, TX: Relocate before starting work (Required)
Work Location: In person