Supervisor, Tea Around Town

TopView Group; Austin (TX); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Flexible schedule

Job summary

A local catering company in Austin, TX is seeking dedicated supervisors to join their team. Candidates should be flexible with schedules, possess strong leadership skills, and have a passion for customer service. Responsibilities include coordinating staff schedules, assisting with ticketing, and ensuring smooth operations on the tea bus. The role offers both full-time and part-time options, with competitive pay starting at $23.00 per hour. Join us for an exciting opportunity to create memorable experiences!

Qualifications

• 2+ years of customer service experience preferred.
• Ability to balance multiple tasks while providing leadership.
• Knowledge of culinary terminology and food preparation techniques is beneficial.

Responsibilities

• Coordinate daily schedules and coverage for staff.
• Assist with ticket scanning and customer boarding.
• Report inventory and bus needs.

Skills

Customer service

Time management

Leadership

Job description

Tea Around Town is looking for self‑sufficient, attentive, and hard‑working individuals to join our supervisory team on our brand new experience! Individuals should be flexible with schedules, able to balance a few tasks at once, and provide clear and concise leadership to our teams of singing servers on board the tea bus.

Both Full‑Time and Part‑Time work is available. Prior experience with improv or interactive children’s theater is a plus.

Supervisor Responsibilities

• Coordinate daily schedules and ensure appropriate coverage for staff
• Coordinate and confirm daily catering pick up
• Ensure all materials needed for the day are sent with the Tea bus
• Provide relief where needed amongst staff
• Jump in to help cover any call outs.
• Assist with ticket scanning and customer boarding
• Report any inventory/bus needs

Experience

• Previous experience in the hospitality or food service industry is preferred
• Knowledge of culinary terminology and food preparation techniques is beneficial
• Strong time management skills to prioritize tasks effectively
• Excellent customer service skills to provide a positive experience for guests
• Ability to work in a fast‑paced environment while maintaining attention to detail

Note that this job description is not exhaustive, and additional duties may be assigned as needed.

If you are a friendly, customer oriented individual with a passion for providing exceptional guest service, we would love to hear from you.

Job Types: Full‑time, Part‑time

Pay: From $23.00 per hour

Expected hours: 25 – 40 per week

Benefits

• Flexible schedule

Shift

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Experience

• Customer service: 2 years (Preferred)

Ability To Commute

• Austin, TX (Required)

Ability To Relocate

• Austin, TX: Relocate before starting work (Required)

Work Location: In person