Supervisor - Starbucks

White Lodging; Austin (TX); Presencial; USD 2.066.000 - 2.755.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

Life Insurance

Paid parental leave

401(k) with company match

Vacation/PTO with rollover

Discounts on hotel rooms and dining

Tuition reimbursement

Descripción de la vacante

White Lodging is seeking a Coffee House Supervisor in Austin to lead daily coffee outlet operations, ensuring excellent service and smooth workflows for associates and guests alike.

You will supervise, train, and coach a team, manage staffing, learn espresso techniques, and ensure safety, sanitation, and brand standards across shifts.

Formación

• High school diploma or GED required.
• At least one year of customer service experience with supervisory experience preferred.
• Strong communication and interpersonal skills with ability to direct and motivate a team.
• Ability to learn quickly, use espresso machines, and process POS transactions.
• Commitment to guest service, organization, and maintaining a clean, safe environment.

Responsabilidades

• Oversee the coffee outlet in the absence of the department manager, ensuring smooth operations and guest satisfaction.
• Assist with training, scheduling, and coaching associates to maintain performance standards and a positive team culture.
• Monitor staffing levels, opening/closing duties, and adherence to safety and service procedures.
• Ensure menu knowledge, suggestive selling, and quality standards are upheld by the team.
• Support cash handling, payroll reporting, inventory control, food ordering, and waste tracking.
• Enforce safety, sanitation, and brand standards to create a safe, clean, guest-focused environment.
• Other duties as assigned.

Conocimientos

Leadership

Communication

Interpersonal skills

Team motivation

Customer service

Educación

High school diploma or GED

Herramientas

POS systems

Espresso machines

Descripción del empleo

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As Coffee House Supervisor, you will help lead daily operations, ensuring excellent service, smooth workflows, and an environment where both associates and guests feel welcome.

Description

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As Coffee House Supervisor, you will help lead daily operations, ensuring excellent service, smooth workflows, and an environment where both associates and guests feel welcome.

What You’ll Do

• Oversee the coffee outlet in the absence of the department manager, ensuring smooth operations and guest satisfaction.
• Assist with training, scheduling, and coaching associates to maintain performance standards and a positive team culture.
• Monitor staffing levels, opening and closing duties, and adherence to safety and service procedures.
• Ensure menu knowledge, suggestive selling, and quality standards are consistently upheld by the team.
• Support cash handling, payroll reporting, inventory control, food ordering, and waste tracking.
• Enforce safety, sanitation, and brand standards to create a safe, clean, and guest-focused environment.
• Other duties as assigned.

What You’ll Bring

• High school diploma or GED required.
• At least one year of experience in customer service, with prior supervisory or leadership experience preferred.
• Strong communication and interpersonal skills with the ability to direct and motivate a team.
• Ability to learn quickly, use technical equipment such as espresso machines, and process transactions using POS systems.
• Commitment to guest service, organization, and maintaining a clean, safe work environment.

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.