Supervisor Slot Performance Project- Full Time, Slot Performance (Harrah's SoCal)

Caesars Entertainment; Valley Center (CA); On-site; USD 58,000 - 78,000; Full time

Job summary

Harrah's Resort Southern California in Valley Center, CA, is seeking a Supervisory role for Slot Performance to oversee repairs, modifications and preventive maintenance of slot machines.

This full-time, on-site position requires leadership, strong technical knowledge of slot equipment, and the ability to train staff. Salary is around $68k per year, depending on experience.

Qualifications

• Five or more years of actual technical experience.
• Three or more years of direct supervision in slot repair.
• Must be at least 21 years of age.
• Working knowledge of slot machines, change machines, coin wrappers and related equipment.
• High school graduate or equivalent.

Responsibilities

• Supervises daily department operations per policy.
• Manages personnel changes with approvals.
• Establishes training programs for slot technicians.
• Maintains open communications and counsels staff.
• Guides technicians for maximum efficiency.
• Liaises with vendors for machine issues.
• Monitors overhaul maintenance and parts inventory.
• Performs other duties as assigned by managers.
• Conducts performance reviews and wage recommendations.
• Ensures compliance with safety and gaming laws.

Skills

Slot machines knowledge

Leadership

Customer service

Communication skills

Teamwork

Safety awareness

Education

High school diploma

Tools

Slot repair equipment

Job description

Supervisor Slot Performance Project- Full Time, Slot Performance (Harrah's SoCal)

Valley Center, CA, United States (On-site)

WE ARE HARRAH'S RESORT SOUTHERN CALIFORNIA
At Harrah's Resort Southern California, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

A slot performance supervisor supervises all repairs, modifications, and preventive maintenance to ensure maximum performance and condition of all slot machines. This includes special projects and overhauling machines.

How You Will Create the Extraordinary

• Supervises and directs the daily operations of the department in accordance with established policies and procedures.


• Administers approved changes within the department relating to personnel, hiring, promotions, demotions, and discharges policies and procedures, subject to the Slot Performance Manager and Slot Director’s approval.


• Establishes required training programs for all slot technicians.


• Maintains open lines of communications as well as counsel.


• Guides and instructs slot technicians to obtain maximum efficiency.


• Maintains a close liaison with vendors regarding problem areas with machines and conversions when required.


• Monitors all slot overhaul maintenance programs and assure all personnel use proper procedures.


• Monitors slot repair parts inventory and expenditures.


• Performs all other duties as requested by the Slot Performance Manager and Slot Director.


• Conducts self always in a manner that reflects positively on Harrah’s and encourages others to do the same.


• Spends time interviewing, training, and selecting employees.

Conducts Performance Reviews

Makes or recommends wage increases and promotions.

Provides for safety and security.

Handles employees' complaints or grievances.

Recommends disciplinary action or disciplines employees.

Monitors legal compliance with federal, state, and gaming laws.

What You Will Need

• Minimum of five (5) years of actual technical experience.


• Minimum of three (3) years direct supervision with progressively increasing levels of responsibility authority in the slot repair department.


• Must be at least 21 years of age.


• Must have a working knowledge of all the various types of slot machines, change machines, coin wrappers, and any other equipment associated with slot repair.


• High school graduate or equivalent required.


• Must possess good communication and customer service skills.


• Must be willing to work any day of the week and any shift.


• Must be able to get along with co-workers and work as a team.


• Must present a well-groomed appearance.

ADDITIONAL REQUIREMENTS

Must have the ability to work on integrated circuits, computers, coin rollers and sorters, test equipment and install/repair S.D.S. (slot data system), plus a fundamental knowledge of electronics.

• Must be able to stand, stoop, and bend.


• Must be able to push and lift weight up to 100 pounds.


• Must be able to see small objects in poorly lighted areas.


• Must possess coordination and manual dexterity to work with power saws, etc.


• Must be able to continuously maneuver around casino/hotel as needed.


• Must be able to speak, read, write, and understand English.


• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust.

Salary: $68k per year, depending on experience

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

About Us

Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? AtHarrah’s Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you!

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Harrah's Resort Southern California will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Harrah's Resort Southern California is an Equal Opportunity Employer. Harrah's Resort Southern California will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 90421


• Job Category Casino


• Job Schedule Full time


• Locations Harrah's Resort Southern California (On-site)