Supervisor Retail Operations (Youngstown State University)

AVI Foodsystems; Youngstown (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

AVI Foodsystems is seeking a dynamic Supervisor Retail Operations at Youngstown State University in Youngstown, OH to lead multiple retail dining locations and teams. The role combines hands-on supervision with focus on service quality, food production, merchandising and promotions.

You will manage inventories, forecasts, training, and ensure adherence to AVI policies while maintaining a safe, customer-focused environment.

Qualifications

• Background in franchised quick service restaurant operations, preferably multi-unit.
• Successful team leadership experience.
• Excellent customer service and communication skills, both written and verbal.
• ServSafe certification preferred.
• Working knowledge of Microsoft Office.
• Knowledge of POS systems.

Responsibilities

• Effectively manage multiple retail dining locations and service teams with a hands-on approach
• Provide leadership, driving quality and efficiency in customer service, food production, menu development, product selection, quality control, sanitation, housekeeping, merchandising, marketing and promotions
• Manage inventory control, product forecasting and food and supplies ordering
• Handle cash appropriately and operate the POS system as needed; train others to operate the system
• Ensure proper merchandising and marketing materials within each retail location
• Monitor operating procedures, supervise staff and provide training development as needed
• Ensure excellent customer service in each retail food location
• Comply with AVI policies and procedures; maintain a safe and healthy environment for clients, customers and team members

Skills

Customer service

Team leadership

Communication

POS knowledge

Microsoft Office

Education

ServSafe certification preferred

Tools

POS systems

Microsoft Office Suite

Job description

Supervisor Retail Operations (Youngstown State University)

AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of Supervisor Retail Operations, Full-time at Youngstown State University in Youngstown, OH.

Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.

Duties & Responsibilities:

• Effectively manage multiple retail dining locations and service teams with a hands-on approach
• Provide leadership, driving quality and efficiency in the areas of customer service, food production, menu development, product selection, quality control, sanitation, housekeeping, merchandising, marketing and promotions
• Manage inventory control, product forecasting and food and supplies ordering
• Handle cash appropriately and operate and troubleshoot the POS system as needed; train others to operate the system and learn how to navigate the POS system
• Ensure proper merchandising and marketing materials within each retail location
• Monitor operating procedures, supervise staff and provide training development as needed
• Ensure excellent customer service in each retail food location
• Comply with all AVI policies and procedures; maintain a safe and healthy environment for clients, customers and team members

Requirements:

• Background inclusive of franchised quick service restaurant operations, preferably in a multi-unit capacity
• Successful team leadership experience
• Excellent customer service and communication skills, both written and verbal
• ServSafe certification preferred
• Working knowledge of Microsoft Office: Word, Excel and PowerPoint
• Knowledge of POS systems
• A family culture and atmosphere
• Competitive compensation
• Health, dental, vision, and life insurance for full-time team members
• 401(k) with generous company match
• Paid vacations and holidays
• Immense training and growth opportunities

We conduct pre-employment drug testing. EOE