Multi-Unit Retail Operations Supervisor

AVI Foodsystems; Youngstown (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

AVI Foodsystems is seeking a dynamic Supervisor Retail Operations at Youngstown State University in Youngstown, OH to lead multiple retail dining locations and teams. The role combines hands-on supervision with focus on service quality, food production, merchandising and promotions.

You will manage inventories, forecasts, training, and ensure adherence to AVI policies while maintaining a safe, customer-focused environment.

Qualifications

• Background in franchised quick service restaurant operations, preferably multi-unit.
• Successful team leadership experience.
• Excellent customer service and communication skills, both written and verbal.
• ServSafe certification preferred.
• Working knowledge of Microsoft Office.
• Knowledge of POS systems.

Responsibilities

• Effectively manage multiple retail dining locations and service teams with a hands-on approach
• Provide leadership, driving quality and efficiency in customer service, food production, menu development, product selection, quality control, sanitation, housekeeping, merchandising, marketing and promotions
• Manage inventory control, product forecasting and food and supplies ordering
• Handle cash appropriately and operate the POS system as needed; train others to operate the system
• Ensure proper merchandising and marketing materials within each retail location
• Monitor operating procedures, supervise staff and provide training development as needed
• Ensure excellent customer service in each retail food location
• Comply with AVI policies and procedures; maintain a safe and healthy environment for clients, customers and team members

Skills

Customer service

Team leadership

Communication

POS knowledge

Microsoft Office

Education

ServSafe certification preferred

Tools

POS systems

Microsoft Office Suite

Job description

AVI Foodsystems is seeking a dynamic Supervisor Retail Operations at Youngstown State University in Youngstown, OH to lead multiple retail dining locations and teams. The role combines hands-on supervision with focus on service quality, food production, merchandising and promotions.

You will manage inventories, forecasts, training, and ensure adherence to AVI policies while maintaining a safe, customer-focused environment.