Supervisor - Retail

Ace Hardware Corporation; Lafayette (CA); On-site; USD 31,000 - 32,000; Full time

Job summary

Lafayette Ace Hardware is seeking a Retail Supervisor to join our team. You will lead a team, deliver exceptional customer service, and help drive store performance.

Responsibilities include supervising staff, managing inventory, implementing sales strategies, addressing customer concerns, and training new employees. This role provides a friendly, community-focused environment with growth opportunities and employee discounts.

Qualifications

• Previous experience in retail management, preferably in a hardware store.
• Strong leadership, communication, and organizational skills.
• Customer-focused with knowledge of hardware products and industry trends.

Responsibilities

• Customer Service: Ensure every customer feels welcome and valued by providing exceptional service.
• Team Leadership: Supervise and motivate staff to achieve sales targets and maintain high standards of customer service.
• Inventory Management: Oversee stock levels, order products, and manage inventory to ensure the store is well-stocked.
• Sales Optimization: Implement sales strategies and promotions to boost store performance.
• Problem-Solving: Address and resolve customer complaints and issues efficiently and effectively.
• Training and Development: Train new employees and provide ongoing support and development for current staff.

Skills

Leadership

Communication

Organizational skills

Job description

LAFAYETTE ACE HARDWARE

Join Our Team as a Retail Supervisor at Ace Hardware!

Are you passionate about helping people and have a knack for retail management? Ace Hardware is looking for a dedicated Retail Supervisor to join our team. If you love interacting with customers and leading a team, this position is perfect for you!

Key Responsibilities:

• Customer Service: Ensure every customer feels welcome and valued by providing exceptional service.
• Team Leadership: Supervise and motivate staff to achieve sales targets and maintain high standards of customer service.
• Inventory Management: Oversee stock levels, order products, and manage inventory to ensure the store is well-stocked.
• Sales Optimization: Implement sales strategies and promotions to boost store performance.
• Problem-Solving: Address and resolve customer complaints and issues efficiently and effectively.
• Training and Development: Train new employees and provide ongoing support and development for current staff.

Qualifications

• Experience: Previous experience in retail management, preferably in a hardware store.
• Skills: Strong leadership, communication, and organizational skills.
• Customer Focused: A genuine love for helping people and ensuring customer satisfaction.
• Knowledge: Familiarity with hardware products and industry trends.

Why Work With Us?

• Supportive Environment: Work in a friendly and supportive atmosphere where helping people is a priority.
• Growth Opportunities: Opportunities for professional growth and career advancement.
• Employee Discounts: Enjoy discounts on our wide range of hardware products.

Rate of Pay: $22.50 to $23.50 Depending on Experience

Applicant CCPA Pre-Collection Notice

We collect Personal Information from you in connection with your application for employment with Crown Hardware, Inc and Lifestyle Hui, LLC, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [e-mail]. For avoidance of doubt, no portion of the CCPA Policy other than this Applicant CCPA Pre-Collection Notice shall apply to information we collect about job applicants who are California Consumers (i.e., California residents).